[Resolved]  Voltas Vertis — high power consumption

I recently purchased a Voltas Vertis Elite 1.5 Ton Window AC from Shri Maruti Aircorn referred from voltas company in Chennai. After installation the AC is consuming more than the maximum current upto 11.5 amps . I called the Voltas service guys but they failed to diagnose the cause of the problem. I have called many times in the Service Enquiry section but still they didnt rectify the problem.