[Resolved]  Voltas / Window Air Conditioner — Defective Air Conditioner

Address:

Ghaziabad, Uttar Pradesh

I had purchased 1.5 ton window a/c in jan 2012. The a/c has not worked properly for 2 days till now. No cooling. Temperature does not go below 30. gets off and starts again. Makes noise, no cooling, very slow in cooling.
have complained 10-12 times earlier.The concerned person came to see the above a/c but informed that the problem is with stabilizer. We have changed 3 stabilizer by now on voltas engineer who have visited to check a/c thrice.

A/C is still not cooling. The engineer from Voltas visited few days back but he was unable to solve the problem. By this it is clear that the problem is with ac only. It seems that voltas is not understanding the sancity of the information/situation. Even after so many complaints,our previous mails, service request, request for replacement of ac, engineer coming to our house and helpless because he could not undertsnad the problem. We had mailed our problem and Voltas has shown unconcerned behaviour to us. Kindly help us.