Whirlpool - DEFECTIVE WHIRLPOOL WASHING MACHINE

To manager,

Through this complaint i want to bring to your notice that i purchased a washing machine of esteemed brand WHIRLPOOL and on the very 1st day after installation when i used it, i noticed some unexpected noise from the machine. I immediately switched it off and reported the entire happening at the customer care of karnal. The engineered visited my residence and discovered the SHOCKER of the brand new machine was broken and the executive told me that he would replace the shocker in a day time. I do not want to accept a defective brand new machine. I instead of getting the shocker replaced, i want a new machine instead of this defective machine.
I expect an immediate action to my complaint
karan kaura
9999691692