www.Timtara.com — Non refund of amount after order cancellation

Address:

Thrissur, Kerala

Order date :29 December 2012
Order Id :10378050 & 10378052
Order for :Nokia Asha 305 and 16 Micro sd memory card
Total amount : 4478/ INR
Payment Mode : with using Debit card
Delivery time :within 3 weeks
Order Status : Awaiting Shipment
Transaction Id :10166041
Sir ,
I am Yousaf p I have a complaint against the online shopping site www.timtara.com on 29 th december 2012. I placed an order for two products (Nokia asha 305 mobile phone and 16 gb micro sd card ) and made immediate payment of Rs 4478/ by using my SBI debit card. it was informed that the products will be deliver within 3 weeks . But i did not get it even after 4 weeks
There after I called them on telephone [protected] dozens of times and contact them through email and i request refund of my amount . but I did not get a satisfactory result
I request you kindly to enquire about this complaint and help of to get my money back