Yepme — Harassment (Mentally)

Address:

Gurgaon, Haryana

I ordered (order no.[protected] items (t-shirts, top & shoe) on 10th april 2013 at yepme. My valuable 4 hours spent to choose these 6 products. I have a voucher of yepme Rs. 499 on purchasing of Rs. 1499/-. Coupon was applied at same order. After completion the order i pay Rs. 1647/- for above 6 items. Payment verified & order was confirmed. After 5 days i call the customer care for know the status of my order. They tell me after 2 to 3 days we dispatch the products. But they didn't sent my products. After that i lodge a complaint in yepme for urgent delivery & mailed to yepme. But no positive response from yepme. I number of calls (more than fifty) at customer care & talk to seniors (Mr. Aman, Mr. Vikrant, Mr. Rahul & Mr. Satya Parkash). They cheat me & tell me (Warehouse Shifting, Technical Issues) to delay of delivery of my products. All seniors are different statement when i call. In the mean time (18th April to 14th may) i lodge many complaints through mail & calls at customer care. No positive response from yepme. They tell me sir plz give the time for 2 days we will send your order as soon as possible. But they didn't send the products.On 14th may 2013 Mr. Aman talk to me & send the mail and write (We are trying to dispach your order by tomorrow). but no tomorrow yet come. they totally harass me for 40 days (15th april to 25th may). At last they cancelled my order without my permission & refund my amount. Reason of cancellation shown on yepme site (Out of Stock). When i order then all items are in stock. This is toally fraud. Yepme team play the game with me for 40 days.now they don't pick my phone. they mentally harass me & cheat me for 40 days.
plz help me & compensate my precious 40 days & 4 hours.