[Resolved]  You Broadband — Cheating Customers

Sir,
I, S Mahender, resident of #8-3-897/5, Nagarjuna Nagar Colony, Ameerpet, Hyderabad-500073 had applied for broadband connection. Mr R Bhaskar Executive from YOU Broadband has visited our house on[protected] i.e., on friday, checked for feasibility, promised me that he is going to enable connection on monday or tuesday. But due to problem in finding my house address, their technician has rejected my application(they didn't even called me reg address) on Wednesday i.e.,[protected] i asked for my amount refund till now they didn't returned my amount and today is[protected]. I spoke to Mr GK, Suchita, Farah but still my prob is same at it was. Please help me to get my refund amount as i have to pay to Beam Cable Systems Pvt ltd for enabling internet connection at my home.
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Aug 14, 2020
Complaint marked as Resolved 
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yes you are absolutely right. because the company is such a fraud company.
VN_JALAN SURAT ACCOUNT 494214 VISHAL JALAN SURAT
I COMPLANE TO NIKITA SURAT 20 MAIL TO GIVE AND ALSO CALL TUSHAR BAI
BUT AJ TAK SPIEAD SLOW HA
WHAT Y THINK CUSTMER RE FREE OR FOOL DIS CONAT MY NET OR RIFND MONEY
MO[protected]
CALL ME URGENT
i have 3 compalne to nikita surat vn_jalan surat a/n 494214
vishal jalan surat
20 mail to gtive to surat office and 5 mail to give to y
spiead issue
why y not complane to slow probleam mo[protected]
VN_JALAN SURAT ACCOUNT 494214 VISHAL JALAN SURAT
I COMPLANE TO NIKITA SURAT 20 MAIL TO GIVE AND ALSO CALL TUSHAR BAI
BUT AJ TAK SPIEAD SLOW HA
WHAT Y THINK CUSTMER RE FREE OR FOOL DIS CONAT MY NET OR RIFND MONEY
MO[protected]
CALL ME URGENT
0 minutes ago by vishal jalan [send email]
i have 3 compalne to nikita surat vn_jalan surat a/n 494214
vishal jalan surat
20 mail to gtive to surat office and 5 mail to give to y
spiead issue
why y not complane to slow probleam mo[protected]
yes i am also one of the victim of you broad band service they are into cheat and fraud service. this is what has happened to me

I have called the you broadband executive for new internet connectivity after i found a pamplet dropped at our door on 8th of march the executive came and took money and informed that with in next few hour they will lay the cable and install the modem but that didnot happed it was on 11th mar they laid the cable after i threatned to complain the police of taking money and not providing the service and on 12 they installed the modem the same day to to some problem creeped up the service got disconnected i called the call center and informed them the same there was no response next day that is on 13th again i called they told they have registered the complain and gave me number and informed that with in 24 working hours they will attend it on 15 again when i called they said there was no complaint registered with the no that they gave me again new complaint registered number and said the same that with in 24 working hours they will attend till saturday they didnot turn uo when i called them in 19 evening they told will attend the complaint in the evening but didnot turn up on monday that is 21st morning i called them to disconnect the service as i am not satisfied with the service and asked to return my money back they at that point of time insted their executive came to our house with pretext say on he came to tell them what the problem is he resolved the issue and asked us to continue with their service i have informed him that i dont want to continue with their service but they have not disocnnected the service now they are telling me if they disconnect the service they are not going to pay my money back.
I have taken new connection. After 2 days they connect the cable now from 2 days i am unable to browse. that to i complaint to Ccare and ask for reversal thy told me u will get only modem deposit . its full of cheating. I am trying to browse i am getting a seep of 0.24 Mbps .
I agree this company is cheating customers. They have given me internet only for 6 days in a month due to their service problems and now they are saying they can only give 3 days of service credit for internet. I tried almost 30 calls during different days and they promise it will be fixed but they never do it. I waited 2 months thanks to their convincing sales team. Dont trust this company.
Hi,
I am residing in hyderabad. i already paid for the new connection to the you broadband guy. he too 3 month money and said you will receive the connection within 3 days. I applied on 6th of april and today is 23rd of april. Now i want my money back. Can u help me in getting it back ? Or can u tell me the way i can get it. can i launch a fir against the person who came and took the money ?Give me the suggesion. This company should be banned and the owner should be behind the bars.
Yes my name is shivaji, I am also a victim o[censored] broadband. It is worst kind of service I have ever seen in my life. I would like to get the no of India head of youbroadband and would like to call him and ask him the way they work. This is ridiculous. I am going to put a customer complaint in consumer court. Pls do not take any service for this provider. Worst ever.
May I get the cell no of India head of youbroadband. I would like to speak to him.
May I get the cell no of India head of youbroadband. I would like to speak to him.
I would like to give him a big lesson of lifetime to youbroadband .
I had YOU broadband connection 2 years before in Gurgaon. I got that disconnected in April 2014. They were suppose to refund my security deposit within 2 months, however they sent an expired cheque in August 2014. I returned that cheque to them in October 2014, asking for a legitimate cheque. They have not done anything about that yet. I am tired of following up with them I(It seems that they have done the same thing with many people). Now I am going to consumer court and take them on.

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