You Broadband — FRAUD

you broadband internet — you broadband internet service frauds

I had taken internet connection from youbroadband, cable india limited. Account no. 619810. I had taken connection for 7 months unlimited usage and paid 7 months advance money with deposit for modem. They always got technical problems so the internet was down completely for more than 80 days and cumulatively approx. 4 months time. They only provided internet for last 2 months properly. To make complain to customer services for starting internet I had spent approx. 1000 rupees with more than 100 phone calls to their customer services in 7 month time.
Now after completion of 7 month they didn’t extend contract time or refund as they promised as per down time of internet. I don’t want to renew the connection from them due to such a worse service. Now they are not returning modem deposit they had taken in advance

YOU Broadband is a horrible Internet Service Provider...Do yourself a favor and get yourself an another connection!
I personally have subscribed for a 12 mb connection...But 10 out of 30 days i hardly get speeds up to 1mbps! They fix it for a while then after a couple of days its back to the same problem! A bunch of nincompoops is what i call them.

We are using You Broadband cable connection and we have paid 1 year subscription against company's offer of 3 months free above one year ( Which we have in writing) You broadband have kept router / booster on our terrace and as special favour we have allowed to use electricity from our line.
Now suddenly on completion of 1 year you broadband has suspended our connection in spite of timely / prior information of 3 month free. ...Now after several request to all available concern person, outcome is big zero...It's my request to all broadband user to beware of such schemes from You Broadband. To me this is a real big fraud. ...especially a harassment when you have lot of commitment on financial year end...