[Resolved]  You Broadband — NOT RESPONDING ON COMPLAINTS

Address:Hyderabad, Andhra Pradesh

I am Sudhakar Reddy from Hyderabad, A.P (State), I am existing customer for "YOU BROADBAND" Account No. "657018" from last 1 year. Recently i had raised complaint Complaint No. "[protected]" on 13th Aug. for shifting the connection from existing address to new address. When the time of raising the complaint customer care executive updated me with in 7 working days my issue should resolve, but till date there is resolution on my issue. There is no proper updates on my issue, My self called 9 times to customer care (+91-[protected]) every time they are saying like, with in 24hrs my problem going to resolve. But till date still my issue is not yet resolved. I already paid Amount of Rs. 1934 for 3 months, details as below

Account No. : 657018
Login ID : reddyps
Customer Type : Prepaid Customer
Status : ACTIVE

Payment Information
Transaction ID/ReceiptNo : MCIT[protected]
Transaction Date : 19-JUN-12
Paid Amount : Rs:1934/-
Payment Mode : Online
Payment Type : Online
Plan Description : YOU Transformer 90 GB 3 Months

Due to this issue, i am unable to do work from home, i lost 1 month salary of Rs. 20,000/- just because of this issue. Please do the need full

Thanks & Regards,
P Sudhakar Reddy
+[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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