[Resolved]  You Broadband — Broadband connection not working and woeful customer service

Address:

Thane, Maharashtra

I have been using YOU Broadband & Cable India Limited's internet service for the past two years. For the past one month my internet has not been working. I have complained to their customer service over 4 times and have PERSONALLY visited their office more than 5 times but not once has a technician visited my place to check the problem. I had also renewed my account for 3 months by paying Rs. 1380 /- and inspite of that I am not able to use the services.

I would like to discontinue my connection and full refund of my previous renewal amount as not a single unit has been used.