I took the membership in Oct 2008 and the company representative sold this to me with lot of features and advantage o[censored]sing the ZM holidays. They said that the customer can take short breaks during weekends and the booking can be done 24 hrs in advance, 20% discount on food & beverages. 5 more destinations, etc. Also at any point of time i can cancel but the company will charge 4000/night. They even provided with a 2 day complimentary stay and if i am not happy with the services, i can cancel the membership, upon which the amount paid till then will be refunded (deducting 4k/night stay). But they went ahead and started charging the EMI from my credit card, even before i took the complimentary 2 nights. When i booked for my first & second holiday they said that i can take only one weekend in a year.
When i apporached the company representative for cancellation, they said that the amount will not be refunded and also will not be able to take the remaining holiday i am eligible. They said it is clearly stated in the Key Information document, which was not given to me till date. They have only 5 properties out of which one in Yercaud is a tie up where you are treated as if they are giving you free of cost. They dont give any discount on food & beverages in yercaud. Overall based on my experience it is not worth for the money you pay and also you need to plan your holiday as per their conveneince. Was this information helpful? | 
2. I am dissatisfied with the services and hence wanted to terminate it with immediate effect. I have not availed any holidays/ services where as zest has deducted Rs 79740/- as EMI and another annual fee of Rs 4379 for the year[protected].
Anyone who is interested to buy my membership can contact me at [protected].
Biju George