[Resolved]  Zion Technologies — BLACKBERRY 8900

Address:

South Delhi, Delhi

I GAVE MY BLACKBERRY 8900 FOR REPAIR TO MR. JOHN (OWNER OF ZION TECHNOLOGIES), WHEN I GAVE THE PHONE TO THEM THEY SAID THAT THEY WILL GIVE ME ESTIMATE NEXT DAY AND THEN PROCEED WORKING ON THE PHONE. NEXT DAY WHEN I CALLED THEY TOLD ME THAT THERE ARE SOME COMPLICATION AND IT WILL TAKE ANOTHER 2 DAYS FOR GETTING THE ESTIMATE, AGAIN AFTER 3 DAYS WHEN I CALLED THEM, THE ANSWER WAS SAME.

I WAS NOW SURE THAT THESE PEOPLE DOES NOT HAVE QUALIFIED OR EXPERIENCED ENGINEERS.
I ASKED THEM TO RETURN MY PHONE UNREPAIRED, THEY SAID THAT I CAN COLLECT MY PHONE NEXT DAY MORNING AS IT WAS OPENED AND NEEDS TO BE REPACKED. AFTER 10 MINS MR. JOHN CALLS ME AND SAYS THAT THE PHONE CAN BE REPAIRED AND THE COST WILL BE AROUND RS.3000 AND I WOULD GET IT AFTER 2 DAYS. I REFUSED TO THIS AND ASKED THAT I WANTED MY PHONE BACK WITHOUT REPAIRING. ON HEARING THIS HE STARTED SHOUTING ME ON THE PHONE, HE SAID THAT REPAIR TAKES TIME, IF YOU DIDN'T WANTED TO GET YOUR PHONE REPAIRED WHY DID YOU GIVE IT TO US, WE HAVE SPENT TIME AND COST ON FINDING THE FAULT IN YOUR PHONE.
I SAID TO HIM THAT WHEN I WANTED MY PHONE BACK YOU IMMEDIATELY DETECTED THE FAULT IN MY PHONE. AFTER LONG ARGUMENT I WAS SURE THAT NOW IF I DONT GET MY PHONE REPAIRED FROM THEM, THEY CAN DAMAGE MY PHONE AND RETURN TO ME. SO, I AGREED FOR THE REPAIR.
MR. JOHN SAID THAT YOU CAN COLLECTED THE PHONE AFTER 2 DAYS.

AFTER 2 DAYS, AGAIN WHEN I CALLED ZION TECH., THEY SAID THAT SOME WORK IS STILL PENDING AND I WOULD GET MY PHONE NEXT DAY DEFINATELY. NEXT DAY MORNING WHEN I WENT TO THEIR OFFICE I WAS TOLD THAT MY PHONE WAS STILL NOT REPAIRED AS THEIR ENGINEER WAS ON HOLIDAY FOR 2 DAYS, MY PHONE WAS PACKED AND I COULD TAKE IT BACK..

AFTER ALL THIS DISAPPOINTMENT THEY WANTED ME TO PAY RS. 1000 AS THEIR SERVICE CHARGE.... OR LEAVE THE PHONE FOR ANOTHER COUPLE OF DAYS SO THAT IT COULD GET REPAIRED.... I WAS VERY ANGRY, I THREATENED THEM TO RETURN MY PHONE OR I WOULD CALL POLICE... ON HEARING THIS THEY RETURNED MY PHONE..

NEXT DAY... I GAVE MY PHONE TO ANOTHER SERVICE CENTER, THEY REPAIRED MY PHONE WITHIN 1 HOUR, BUT THEY WERE SHOCKED TO SEE THAT ... ONE IC... WAS MISSING FROM THE PHONE....THEY TOLD ME THAT THIS IC IS VERY IMPORTANT FOR THE PHONE PROPER WORKING. AND THE PREVIOUS REPAIR COMPANY(ZION TECHNOLOGIES) HAVE ALSO DAMAGED THE MAIN BOARD OF THE PHONE....

ZION TECHNOLOGIES ARE FRAUDS AND CHEATER AND NOBODY SHOULD GIVE THEM ANYTHING FOR REPAIR....
THEY DO NOT HAVE EXPERIENCED ENGINEERS NOR THEY DO KNOW ANYTHING .....
IT IS JUST HIT AND TRAIL METHOD ...