[Resolved]  Zovi — Wrong product delivered

Address:Bangalore, Karnataka

Dear Sir
I ordered a shirt through Zovi (order no:QEFJ4) on 17th oct and I got it delivered on 25th.But I’ve made an order for "Smart Grey Front Pocket Regular Fit Shirt" and you have delivered me a Ash colored shirt, quite different from what I’ve ordered. And for last 2hrs I’m trying to call your customer care but that number is getting diverted/no response/busy/not reachable, what I’m supposed to do now? How can take order for one thing and deliver another thing? Don’t you ever want this company for a long run? Those who running this site, Are they nuts? Do you think ZOVI is the only online shop out there?
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Aug 13, 2020
Complaint marked as Resolved 
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Sir
I’ve ordered one shirt through zovi on 17th oct(order no QEFJ4).the delivery boy called me on 20th (Thursday).since I was busy with my office work I asked him to return me a call on Saturday and deliver it on sameday,but so far the item has not been delivered and got no calls from delivery boy. what I’m supposed to do.Will I be getting my shirt delivered ?

Order no:QEFJ4 on OCT 17th
Shipping address: Vineeth Kumar
flat no: 203, divine nest appartments,masjid road,kodihalli
Kodi Halli
Bangalore
Karnataka
560008
Mob:[protected]

Anybody reading this,go for only trusted online shops.and never zovi
Dear Sir,

We deeply apologies for the inconvenience caused. The delay was caused due to Diwali rush. Your order is being taken on priority and we would resolve the issue by tomorrow 28th Oct.

Beat Regards,
Team ZOVI
Thanks for your reply, i got the product delivered(order no: QEFJ4).but wrong one. I’ve made an order for "Smart Grey Front Pocket Regular Fit Shirt" and you have delivered me a Ash colored shirt, quite different from what I’ve ordered.How can take order for one thing and deliver another thing? Don’t you ever want this company for a long run? Those who running this site, Are they nuts? Do you think ZOVI is the only online shop out there ??

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