Comps Trade Pvt Ltd — e commerce

Address:410210(Navy Mumbai )
Website:www.compstrade.com

I have order one item in comps trade pvt ltd (http://www.compstrade.com), after ordering they contacted me and told me to pay then only they can shift item processed. So i have payed for below details which they have shared
Account name: sheetal khurana
Account number:[protected]
Ifsc code: cnrb0002076
Bank name: canara bank
Amount: 2410

After completed payment they told me that they started shipped item, after next day i did not get item and they did send conformation mail to i have payed and item courier tracking number

After that they are not responding for my mails and calls, they blocked my number also
I have payed them from hdfc bank
Below are details of my payment
Reffer. No : n[protected]
Date payed : 15 - sep -2017

That fellow who contacted me and do payment like that conservation
Name : varun
Mobile : [protected]
This are details of that person who contact me and told me do payment as early as possible and provided above payment details

I have proofs for payment which i did...
These fellows will put mobiles for low cost and then attract people to buy that and they wont allow cash on devilry, they will allow online payment which will have easy to fraud people

After order status they mentioned pending, in that payment pending and after my payment they mentioned as ready for dispatch
Then next 2nd day when i am trying to call that fellows many times also they did not pick and after that they changed that status as cancelled in website
These website (Comps trade pvt ltd) is developed by (https://www.kartrocket.com)

So try to get information from these company people that will be helpful for your work for further process

Please stop these type of company of ecommerce and saved other people money and not wasted that like me

Please get that fraud into justice and block their website in internet

Below are the details they provided in site for my ordered item
Order details

Invoice no.: inv-2017997
Order id: #[protected]
Date added: 14/09/2017
Shipping method: free shipping

They have auotmated mail like below way

Comps trade pvt ltd
Comps trade pvt ltd

Order id: [protected]

Your order has been updated to the following status: ready for dispatch

Awb was not assigned.
To view your order click on the link below:
http://www.compstrade.com/index.php?route=account/order/info&order_id=[protected...

The comments for your order are:
The order will be shipped today at 9.45 pm via ecom express tracking number[protected]. Complete the payment of 2410 to the following account which belongs to our finance head:

Account name: sheetal khurana
Account number:[protected]
Ifsc code: cnrb0002076
Bank name: canara bank
Amount: 2410

For some tracking number they have provided so i contacted that courier services and below statements they have replied to me

Dear sir,

Greetings from ecom express!

We have just received the soft data (Your details) which has been uploaded. Physical shipment has not been handed over. Hence, request you to kindly contact your shipper in this regards.

Regards,
Ecom express team

So i tried in all way where is my ordered item and i am fedup with that fellows and finally registering complaint for your and help me please as early as possible
Their fellow mail : [protected]@compstrade.com
I want item or please get back my money back

I have share some screen shots which we will have in depth details
Please go through
Please reply me as early as possible
+4 photos
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Comments

Dear customer we see that your bank has reversed the transaction due to some error the same day so there is no question of we delivering the product. as already communicated to you we do not offer cod. So stop trying all these tactics.Also We take all our reveiws very seriously and also want to inform you that we can go to an extent of legal action against anyone trying to defame us by putting fake reviews.
Hi,
My order id is [protected] and my awb number of ecom express is[protected]. I keep checking the tracking information on daily basis in ecom express. And the status would be something like this -
16:15 hrs BENGALURU Pickup Failed, Premise Closed
13:46 hrs BENGALURU Out for Pickup
13:17 hrs BENGALURU Pickup Assigned
07:04 hrs BENGALURU Pickup Rescheduled For Next Day

Everyday same thing is being updated saying pick up failed.
I have paid the amount as per your request in the mail in two transactions. I have even proof of it I will attach the screen shots of payment. I have paid the money to the mentioned number in the mail. I have even attached screen shot of it.
Also i have mailed nearly 6-7times at [protected]@compstrade.com. But till now I have not received any response from these people.
See guys if you are a fake company kindly I request you to send my money back at least. I literally don't want your product.
Don't play with emotions of innocent people. With less money offer I wanted to surprise my family with new phone but you guys are sitting enjoying by cheating us.
Please don't do this.
Request you to refund the money please.

Don't make public to take serious action against you guys. Please close this with request only.

I received my order on time so if you actually ordered then why not go to some practical complain like compalining to Police and get them prosecuted..

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