[Resolved] CompuIndia — Regarding refund of advance amount paid | |||||
Dear sir, This is to inform you that I made an order of New Dell Inspiron 15 5558 Laptop (order no.[protected] on 17 october 2015 under Cash On Delivery option. The cost of the order was rs. 56, 990/. I've already paid advance amount Rs. 6, 990 (as it was stated in the scheme that amount exceeding limit of rs. 50, 000 should be paid in advance whereas rest of the amount is to be paid when the product delieverd). Sir, since the order is cancelled by compuindia due to logistic issues on Cash On Delivery in UP regions as informed to me by the support team of compuindia, i want the paid amount to be refunded. I also attached the copy of the bill in the email of [protected]@compuindia.com. Since 21 october 2015 they have not provided me the details about the refund process of amount paid. I hope the company will respond to my complaint soon. thanks & regards: peeyush kala Was this information helpful? | |||||
Oct 26, 2015 Complaint marked as Resolved The company responded to my complaint through an email on the very next day. And they provided me the reasons for the cancellation of my order. they initiated the refund process and informed me through an email regarding refund.
email id of compuindia: [email protected] CompuIndia customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Customer,
Greetings of the day!!!
We Have refunded the amount to your account please check and confirm the receipt.
Please check your E mail for transaction details.
Post your confirmation on email the we will consider the case is closed.
Regards,
Compuindia team
Greetings of the day!!!
We Have refunded the amount to your account please check and confirm the receipt.
Please check your E mail for transaction details.
Post your confirmation on email the we will consider the case is closed.
Regards,
Compuindia team
Dear sir,
Thanks for your kind and swift response, I've received the amount. I also would like to thank Consumer complaints for their kind support.
Thanks & Regards:
Peeyush
Thanks for your kind and swift response, I've received the amount. I also would like to thank Consumer complaints for their kind support.
Thanks & Regards:
Peeyush
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We have initiated for refund the same will be credited to your account within 3 working days.
Once refund is done we will share you the transaction detail.
Regards,
compuindia team