Claimed

Coolpad India Complaints & Reviews

1
Last updated Sep 4, 2022
Complaints 507
Resolved
21
Unresolved
486
Quick Links
Statistics
Share
Contacts

File a complaint to Coolpad India

Having problems with Coolpad India?

File a complaint and get it resolved by Coolpad India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Coolpad India
Customer Service Contacts

Coolpad India Phone Numbers

Toll free
1800 1027 159
294
155
Phone
+91 22 3043 0101
152
77

Coolpad India Website

Coolpad India Head Office Address

1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala
Cochin
Kollam District
Kerala
India
682016

Coolpad India reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shankar Prajapati
from Khanna, Punjab
Report
Copy

phone not repaired since last 1.5 month

I have submitted my coolpad phone (Coolpad mega white) job sheet no-js[protected] on 15/11/2017 at surat, gujarat.
I have talked 3 times with your employee but they are giving only one answer that still parts is not available so your phone is not repaired.
Now it's too long as above 1 month, kindly give me idea that what kind of service you can provide to me and also that by when my phone repires and handover to me.
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rima Abhishek Nigam
from Noida, Uttar Pradesh
Report
Copy

coolpad poor after sale service

Address:New Delhi, Delhi, 110096

To the concerned person in coolpad dealing with the customers with after sale services. I recently purchased the coolpad cool1 in delhi and within few months i started facing the charging issue in the same. I went to the their service center in delhi (Which is basically the office of ctdi - regenersis india private limited in nehru place). I was assured that i will get the mobile back in 7 to 10 days. It is now over 20 days and i am not getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lovepreetkuma16
from Hyderabad, Telangana
Report
Copy

too much delay mobile repair

Address:500090

I have give to my mobile for service in dated 06-12-17 in coolpad service center
In hyderabad. My mobile coolpad cool1 is under warranty but suddenly his display stop working. Till date my mobile not repair i have so many time call to coolpad customer care center and service center but they are give me every time next week time, i am very disappointed from coolpad waste decrease service

My job sheet no. Js[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aahnanth
from Chennai, Tamil Nadu
Report
Copy

delay in providing service for two months

Address:600044

I bought a coolpad mobile (IMEI - [protected]) through online, and it have a touch issue and my mobile have under warranty, so I went to the (Coolpad Authorised Service Centre, 81/A, 1st Floor, Pillayar Koil Street, , Ashok Nagar, Chennai, Tamil Nadu 600083. Phone:[protected] authorized service center, and I gave the mobile on 27th October, Jobsheet number is: RGJOBPJX/[protected] SPJX/000372; For the past two months, they not responded...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bijay74
from Bhubaneshwar, Odisha
Report
Copy

delay in repairing of phone in warranty

Submitted my coolpad note 5 for line bar on screen on 27.10.2017 at m/s comptonics, sahid nagar bhubaneswar ([protected]), authorised service center of coolpad india. Inspite of repeated communication to the service center, customer care[protected] and the company (E-mail), it was not repaired. Every time they said part is not available it will be done this week. Job sheet no. Rgjobpab/[protected], imei no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
unknown youtuber
from Kolkata, West Bengal
Report
Copy

leeco coolpad cool 1 4gb

I have just purchased this mobile 2 months ago from amazon and it hangs and lags a lot it is disappointing me. I also see colour variation in the top side and the bottom side of the phone
And also a very thin line in the downside of the screen with this condition how could i use my phone... It has 4 gb ram still hangs a lot at times i think of throwing this phone.. Its service centre in odisha is in bhubaneshwar.. So couldn't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mannuvandu
from Jaipur, Rajasthan
Report
Copy

mobile not repaired even after two month at service centre

I purchased a coolpad note 4 product royal gold in january 2017, phone started a problem "linings in phone screen" and "no display". I submitted it to the nearest service centre, i. E. 102, city centre, sansar chandra road in the first week of november and after 10 days i got it repaired but same problem was started again after 15 days and i submitted it to the same service centre on 30/11/2017 but till date they are saying part waiting....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
D.j. Javed
from Bhopal, Madhya Pradesh
Report
Copy

battery blast

Address:497442

One day i was play songs in mobile immedately mobile battery blasted i am very lucky blasting time my mobile was put at long distance for me. This is very bad product please costumer of coolpad be aware for this product. It is very harmed for you. Coolpad some mobile are very problem founding at the time in india. Please users of coolpad be aware for our bad product...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
from Tadepallegudem, Andhra Pradesh
Report
Copy

repairs

Address:West Godavari, Andhra Pradesh, 534202

I gave my coolpad mega 3 mobile (Through on site go insurance company) for a display problem on 20th of november 2017, till now the reply i got from the service provider is we have not received the spare from nodia office. We could do the service only on receiving the spare. It is very funny, in the modern world, anything can be got within a week period, to get a spare from noida to hyderabad taking more than a 1.5 month. How can possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Md Waris
from Delhi, Delhi
Report
Copy

coolpad cool 1 repair

Address:New Delhi, Delhi

Me [abdul bari] from delhi sir back botton of my phone dosent work but my phone is in warrenty period and subbmitted to devika tower new delhi today on 23rd december 17 my phone completed 53 days at service centre.; every time i called the service they replyed that parts are not availabe give me one week. Sir your service is very irritating plz repair my phone i m very upset for this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Md Waris
from Delhi, Delhi
Report
Copy

repair

Address:New Delhi, Delhi

Sir me abdul bought coolpad cool 1 after one month i faced some problem that some part of display dosent work so i submitted the mobile to service centre devika tower nehru place delhi. Sir today on 20 december 2017 my mobile complets 51 days at service centre. I called many times but no hopeful reply i got. They put my call on hold or dosent reply. Sir i m really in problem plz help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shyamsingh65
from Mumbai, Maharashtra
Report
Copy

otg not connected

Address:Raigad, Maharashtra

This is with regard to complain no. (Job no. Rgjobphw/[protected]. It was launched at shree service tech, vashi for otg not connected the model coolpad 6.
However the dealer keeps on saying that the genuine spare parts are not available from coolpad. It's has been almost a month since the mobile is in service center.
Kindly lookin to this issue at the earliest priority and sort things out as it shows very poor customer service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lakshmialaganuru
from Alampur, Telangana
Report
Copy

to block my mobile imei numbers

Address:Kurnool, Andhra Pradesh, 518002
Website:coolpadindia.com

Dear sir,
I { lakshmi } lost my mobile yesterday, so i request you to block my mobile imei nos. I purchased on[protected] from online by amazon.in.
I am giving my mobile details :
Order id[protected],
Invoice number : ka-blr[protected]

My mobile model no - coolpad note 3 plus[protected],
My imei nos - sim - 1 - [protected]
Sim - 2 - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
siddhu arya
from Rajahmundry, Andhra Pradesh
Report
Copy

mobile handset repairing

Address:East Godavari, Andhra Pradesh, 533255

Hi sir,
My name siddhu i had coolpad cool 1 mobile and it is in warranty and it has display and charging problem i give near my store name ss communications on november 4 they tell to give in 20 days but it was completed 40 days but i didn't received my mobile when ever i call to customer care we will give it to back in one weak some times they don;t answer i am from andhra pradesh kakinada my job sheet no js[protected] please kindlyy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay Rachamsetti
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

coolpad note 5 display problem and I have warranty

Address:Visakhapatnam, Andhra Pradesh, 530026

I was given my coolpad note5 on[protected] at service centre for display problem still now[protected] they didn't solve my problem and saying that your coolpad service providers we're not responding for my complaint and when i call to your customer care every time they are also saying wait for 1 more week sir. Till now i call them 3 times and i'm hesitated and getting angry at your service. You are really poor at solving service problems...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
velshakraj
from Bengaluru, Karnataka
Report
Copy

don't buy coolpad in future

Coolpad spread the bloatware and malware like com. Luse2. Fulls, print spooler, pservices,.. These are steal information from our phone.

These products attracts indian customers after they show advertisment to opening whatsapp and any other app.

Beware of these products... Now i realized myself.. Never buy chinese products.. They will hack you mobile and all things..

Avoid coolpad products...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Seema Batra
from Nagaur, Rajasthan
Report
Copy

cool 1 not repaired

Address:Jaipur, Rajasthan

My jobsheet no. Js[protected] in my coolpad cool 1.. Back buttons are not working. I have given my handset at jaipur service centre. They told me to collect phone after 15 days.. Now after 1 month they are telling to wait.. Every time i call to customer care they tell that your phone will repaired after 4 days.. But now 1 month is completed... They never transfer their call to higher authorities... I have to take this issue at higher authorities.....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
suganthSan
from Tumkur, Karnataka
Report
Copy

malware issue

Issue with : coolpad mega 2.5 mobile.
Andrios version 6.0

After coolpad's recent andriod update, there are malware apps like
1. Android. Losce2. Fulls,
2. Drive. Andriod. Comple. Zeds,
3. Print spooler,
4. Pservices, are getting installed without any permission or as soon there is internet connection.
Even after installation of these apps after sometime these gets installed automatically...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
V
Vishal Melinamani
from Bengaluru, Karnataka
Report
Copy

mobile service center

Address:Bangalore, Karnataka

I have given my mobile for service center on 23rd of october today is 5th of december they are ready to give my mobile back yet, while giving they have assured me within 15 day they will give back, and the best part is if i call any customers executive there are fixed, they will tell that sir i can understand your problem within 5 days i will get it repair your mobile, nearly i called 4-5 executive,
But still i did not got my mobile...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jagat72
from Mumbai, Maharashtra
Report
Copy

complaint about handset and service centre

Address:Mumbai City, Maharashtra

My brother in law mr. Prem pal has purchased coolpad note 5 from amazon on 28 oct and gifted to me. I opened the box on 8th of november and started using handset and found major problem in the handset. Handset mic was not working so opposite person unable to hear my voice. I have submitted it to the andheri east service centre on 11 oct. Its almost 24 days but my handset not repaired till now. They are saying that parts not came from coolpad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy