Claimed

Coolpad India Complaints & Reviews

1
Last updated Sep 4, 2022
Complaints 507
Resolved
21
Unresolved
486
Quick Links
Statistics
Share
Contacts

File a complaint to Coolpad India

Having problems with Coolpad India?

File a complaint and get it resolved by Coolpad India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Coolpad India
Customer Service Contacts

Coolpad India Phone Numbers

Toll free
1800 1027 159
294
155
Phone
+91 22 3043 0101
152
77

Coolpad India Website

Coolpad India Head Office Address

1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala
Cochin
Kollam District
Kerala
India
682016

Coolpad India reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Baskar a
from Ferokh, Kerala
Report
Copy

not opening properly once I have re started mobile phone

Address:Krishnagiri, Tamil Nadu, 635109

Dear sir,
Please find herewith attachment for my online phone purchasing bill for your information..
I have on purchasing coolpad cool1 mobile phone from amazon.com online shopping
Dt 4 april 2018. Invoice no. Qnec-58.

Mobile once re start or turn off and again on error msg will coming (Optimising apps 1 of 1.) after it will be taking normal screen on 20 minutes minimum.
So please kindly i requests...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DDMishra
from Bengaluru, Karnataka
Report
Copy

faulty coolpad dazen 1 4g

Address:Allahabad, Uttar Pradesh, 211002

Dear M/s Coolpad Customer care center,

I have bought Coolpad Dazen 1 4G (Invoice No.S97722/15-16/33943, IMEI no.[protected], which has gone Dead on dtd 14.06 2016 within warranty period.
I have submitted my phone to the authorised service center dtd 14.06.2016 (M/s Sachi Computers, Challan no.1527), they have promised that the repair will be done within two weeks’ time.
I have inquired for phone repair...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
anshu Kataria
from Dehra Dun, Uttarakhand
Report
Copy

coolpad note, 5 immediately stops working

Address:Meerut, Uttar Pradesh, 250001

I was using my mobile watching some videos the battery was low so i connected it to the charging then immediately my mobile gets switched off and when i switched it on the home bottom was not working and shortcuts of control centre was also not opening notification bar is also not showing notifications. So kindly resolve my problem as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
laique123
from Delhi, Delhi
Report
Copy

coolpad c103

Address:New Delhi, Delhi, 110065
Website:www.coolpadindia.com

The coolpad cool 1 dual c103 is the latest phone by the coolpad after joining the hands with leeco (Letv). Been using the handset for 5 months now, but off late has been facing following issues:

The handset starts heating at regular interval.
It has a poor battery backup.
There are occasional software glitches and handset hangs at regular interval.
Audio quality is average.
Low screen brightness...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Er Rahul Prajapati
from Agra, Uttar Pradesh
Jun 26, 2021
This thread was updated on Jun 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile ke fingerprint sensor ke sambandh me

Address:Panchsheel Nagar, Uttar Pradesh, 245101

Sir
Mere mobile ki varanty 22.01.2018 tak thi aur mere mobile ka fingerprint sensor kharab jo gya tha jise mai 17.01.2018 ko hapur city ke cool pad service center par sahi karne k liye diya to company par karyarat karmi umesh ne bataya ki abhi company se part nhi aaya h jab part aa jayega to sahi kar denge. 45 din bad jab mai service center par gya to umesh ne bataya ki abhi part aaya nhi h, abhi aap apna mobile phone le jakar chalao...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
D
Datta Naikare
from Mumbai, Maharashtra
Report
Copy

mobile handset charging issue

Address:Mumbai City, Maharashtra, 400708

Hi,
Last one month i have submitted handset at service center in vashi. Navi mumbai
There is no update and report from service center. Very bad experience. One month for service or repair issue. Today mobile buz compitiion. How customer trust on the cool pad. If i m not getting handset before saturday. Going to lodge complent in thane consumer court.
Expecting prompt reply with solution....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kothakota sivaram
from Rajahmundry, Andhra Pradesh
Report
Copy

coolpad 2.5d mega adware

The mobile coolpad 2.5d mega released a software update and i installed it. Since then the advertisements are popping too much. If you wantedly sold your software for advertisements then as soon as possible remove the adware and release a new update. If not your quality would degrade and surely people won't show interest to buy them further and even suggest friends not to buy a new coolpad mobile. So rectify it as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Varshabominathan
from Chennai, Tamil Nadu
Report
Copy

coolpad note 5- worst service

I purchased coolpad note 5 from amazon... I had a problem of heating nd lcd lines so i gave my phone for service near chrompet.. On 20 dec 2017.. But still i didn't receive my phone... Whenever i enquire them they are asking to wait for one week...4months has happened... But still there is no proper solution... When will i get my phone or refund my cash back... Will the company return my phone or not... I'm so much dippressed... Mentally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gautamtaana
from Kolkata, West Bengal
Report
Copy

coolpad note 3 plus mobile

Website:www.coolpadindia.com

Sir, i purchased the "coolpad note 3 plus" mobile in august 2016. On 8th march 2018 i submitted my mobile to the service centre at 195, barasat road, nonachandanpukur, kolkata - 122 (Contact no. [protected], [protected]) for replacing the battery as it was swollen up and also could not hold the charge. The set had no other problem. After 7 days, the service centre had informed that the set was not responding after replacing tge battery, possibly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
stark suresh6
from Chennai, Tamil Nadu
Report
Copy

bad coolpad service centre

Address:Hyderabad, Andhra Pradesh

Sir i am using coolpad note 5
My phone's speaker us not working, i'm given my phone to service centre which is located in secunderabad opposite chermas, they issued me phone and they changed the total body.
My phone was good, they replaced the new parts with old parts, please sir help me.
I purchase these phone doing part time job. For buying these phone some times i worked till morning and attended to the college also.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear coolpad owner i'm facing a lot of problems with coolpad note 5.
Service centres are not responding correctly. They are taking too much time
For silly problems.
I'm lost my speaker after one month from purchased date. Service centres are asking more then 15 days.
I went service centre which is located in secunderabad, they installed new version
Due to these multiscreen in not working, i'm asked to him...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vincentice104
from Bengaluru, Karnataka
Report
Copy

hearing problem as well network issue and fingerprint

Address:560066

I bought coolpad 3505i few months ago. The day i bought till now i am having the issue on hearing. When i make call also i am not able to hear properly when i am getting calls also i am not able to hear properly. And the other issue is that i am not getting internet or network and finger print stopped working. And often it hangs i am very disappointed with this device....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunendra Vishwakarma
from Jabalpur, Madhya Pradesh
Report
Copy

help me please repair my phone who is coolpad cool 1c 103

Address:Jabalpur, Madhya Pradesh
Website:Www.coolpadindia.com

My phone under in warranty only 5 month used.in my phone display and charging prblm when i reach your service center at jabalpur m. P. Which name is i t solution jabalpir m. P. They are say the will repair my phone under in 10- 15 days but but also completed 22 days... Now please help me i really need to my phone because my exams are coming and i have no any phone so please please i request hearthelly please solve my problem... Thank you......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vaibhav 333
from Surat, Gujarat
Report
Copy

after sale service

I bought your phone 8 months ago. Which model no. Is coolpad cool 1 c103.1 month ago some issue accused and it's touch not working properly, so i sent my mobile your service center but not satisfactionable service provide by your service center. When i call in customer care they answer roughly my imei no=[protected], i request to you something do in this metter. My exam arrived so i need my phone and i have no other phone..
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ALOKA TIME OFFICE KALYAN
from Mumbai, Maharashtra
Report
Copy

mobile not working properly solve the matter

Address:400078

Respected sir
My self nandkumar berde and am using the brand last 4-5 years. Last 10-15 days ago am purchase note 5 mobile size 5.5".
Sir till date some mobile issue below
1. Not working properly
2. Battery backup issue
3. Sensor not proper
4. Network bar some time not see (Not showing - blank)
First time issue of your brand
The mobile warty period so given me best reply am waiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rupinder saini
from Chandigarh, Chandigarh
Report
Copy

default in main ic of coolpad note3 plus

Dear sir, i bought my coolpad note3 plus from amazon on 25nov, 2016. It just work for one year difficultly. One day it suddenly stop from working and i give this to repair and i was astonished when i come to know that its ic chip was already defected. I know that my phone is out of warranty date but still its my responsibility to inform you. I hope you will definitely go through this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabh Nayak
from Bengaluru, Karnataka
Report
Copy

coolpad note 3 lite update

Address:Dakshina Kannada, Karnataka, 575003

My device a coolpad note 3 lite has not received a single update since the past many months and now i am facing many issues like google service errors because of which i am not able to access sign into my account not even play store. The mobile displays many errors messages like certain apps not responding multiple times and heating issues hve increased too.
I hope you look into this matter and release an update soon....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Effie Veigas
from Mumbai, Maharashtra
Report
Copy

coolpad note 5 not working.

Hi
This is effie i had purchased a coolpad note 5 on 22/11/2017 from amazon. Which i didn't used for 10 days. And it was giving me problem. I gave it to the coolpad service center and it was there for 3 months. Now the service center has given a letter saying the parts are not available. I need a refund. Check the attachment.
Thanks
Effie veigas....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vadakkans
from Thrissur, Kerala
Report
Copy

complaining about service centre

Sir,
Serial number [protected]
Imei no [protected]
Product model[protected]
Coolpad note 5 royal gold 32 gb
Above said phone has given to the service centre to rectify the battery defect on 5 april to real value it services, first floor, smart centre, thrissur, kerala - 680 021 ([protected]@gmail.com, [protected]/ [protected]). Till now, i have not yet received any satisfactory response and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anshu Kataria
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad performance of cool manager

Address:Meerut, Uttar Pradesh

After every minute it shows "unfortunately, cool manager has stopped"
Making important call, or doing any urgent work it just stops.
Infact i was trying to open data service in cool manager again a black screen appears and a message comes that "unfortunately, cool manager has stopped".
Means what should i do it's really ridiculous.
Its really not a cool manager...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy