[Resolved] Country Vacations — Country vacation cheated us need to get back 31000 money back. | |||
This is to inform you that, I Sabita Biswas Membership no- went your office(Dhakshinapan Subham Building) on 15.12.14 due to getting call ([protected])that you have been selected as a lucky (Getting coupon from BigBazar)amongst others so They sent me to sms to come our office with your wife, as per that we went their office.There was lot of country club members.Mr.Jit Chatterjee who convinced us to the member of their organization, that person told us all fake information with the help of Mr.Wasim Mondal(T.O.Manager).They forcefully to convinced us, that I will get 10 years membership with their organization against RS-121000 and every year you would get 6 days package tours and 30 times spa facility. But they told you can avail those once you will get card.So we were agreed.That s why I paid 31ooo right now and remaining 90, 000 I had to pay later.They told me against 31000 you would avail 1 no package tour & 15 times spa facility also. But When I went through all agreement copy, there was all wrong information was listed their as they commited verbally.after few days later when I received cards, I approached Wasim Mondal(T.O.MANAGER) regarding package tour & spa facility, he avoided.I called several times on his mobile, but he did not picked up the phone calls.sometimes he picked up but he told me to call later, same things applied by Jit Chatterjee also.Even I did not receive any spa facility and package tour also.one day I called Wasim again regarding these, but he told me that you had to pay remaining amount then you would avail those facility. Then I understand they cheated us.So I went their Kolkata office several times to get my money refund. I called Wasim([protected]) several times to get my money refund but he strictly avoided.I called Hydrabad office regarding these issue.They told me you would get money refund from kolkakata office.But still I did not received the money.I want to get my money back. Therefore if I will not receive the money within 15 days then I would take strictly Legal action against it REGARDS SABITA BISWAS [protected]/[protected] Was this information helpful? | |||
Complaint marked as Resolved
Country Vacations customer support has been notified about the posted complaint. Verified Support Dec 14, 2015 Country Vacations Customer Care's response Dear Member,
Good Afternoon! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For Country Vacations membership call us on:[protected]/67484444
E-mail Us On: [protected]@countryvacationsmail.com
http://reviews.countryvacationsindia.com/
Best Regards,
Response Team
Country Club Hospitality & Holidays
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Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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