Country Club India Customer Care

Country Club India Customer Care

Country Club Hospitality & Holidays Ltd.

6-3-1219/A, Country Club Kool, Begumpet
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500016

Customer Care Phone Numbers and Contacts

Phone:
+91 40 6653 3696 [Tech Support]
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13
+91 40 6748 2222 [Country Club]
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1
+91 40 6748 7777 [Country Vacations]
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2
+91 80 4037 4466 [Bangalore]
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+91 40 4433 1360 [Hyderabad]
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+91 40 6653 3628 [Tech Support]
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+91 80 4037 4444 [Bangalore]
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+91 79 3018 8388 [Ahmedabad]
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Satisfactory Rating
46%
Complaints
23
Responses
21
Resolved
7
Good news! We have a good connection with the company and they're good at resolving user complaints.
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Country Club India related photos (3)

Country Club India Customer Care related pictures (3)

Country Club India Complaints & Reviews

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Country Club India — Information about closure of the gym

 ahmed shaikh tanishq on Apr 21, 2016
I had enrolled myself in a country clun gym and even paid fees which was 10000 Rs. which is not a small amount for a middle class people.

Now there is no gym in rct mall when it is shut down i do not have any information. I am trying to find country club in RCT mall ghatkopar but no response.
I am badly frustrated and do not know what should be my next step.
Please give me my cash back as i do not want to block my money.

Regards
Ahmed
Mob 8898909038
Card no cvgk37fi1y209530

Waiting for your kind reply...
Complaint comments  Read comments Complaint category Fitness Centers

Country Club India — Not delivering that what was confirmed at the time of membership payment

 kapil.sachdeva7 on Apr 15, 2016
Dear sir,

I got holiday package membership from country club and paid the membership fee:

They confirmed that they will give me three vouchers as follows:
1. Open holiday voucher for 6n/7d with one year validity
2. Open holiday voucher for 6n/7d with three year validity
3. Singapore holiday voucher 2n/3d with one year validity.

Now they are not fulfilling their commitment as harassing me everyday.

Please support me to get the services they confirmed to me.

Regards
Kapil sachdeva
Mob: 7219872489...
Complaint comments  Read comments Complaint category Products & Services

Country Club India — Wrong commitment given at the time of package purchase

 Chintan Chavda on Apr 12, 2016
This is chintan chavda. Few days back i got a call from country club ltd. Shyamal (Ahmedabad branch) and they invited us (In couple) to come down at their office to collect "free gift"

When we went there, they did not give us any free gift and rather they explained their plans. At some extent we were convinced to buy a plan but they are starting at 50000 rs (For 5 years of vacation + gym + club). Thus, we denied them and about the leave the office. At that time a sales person stopped us and offered plan worth 10000 (For 1 years of vacation + gym + club). He also told us that if we...
Complaint comments  Read comments Complaint category Travel Agents

Country Club India — Never gets booking

 muneshkumar76 on Apr 9, 2016
When visited their counseling rooms they clearly offer me that they provide me rooms at Mumbai as frequently I have to visit Mumbai, but after getting membership they told that they are not having facilities of rooms in Mumbai.

Membership agreement clearly shows of studio room but I have visited two properties at Kovalam and Munnar but they are not having studio room their even they provide me room after lots of requests.

While getting membership they told that we can get room even before one week but whenever I applied they shows that we should have to book before...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — Poor customer service and management

 Ranjeet Singh Dayal on Apr 5, 2016
Hi
My name is Ranjeet
I had taken my membership on dec2015 and yet havent got membership card. I had made my payment in cash to one of the club staff named Akram.
Now only after 3 month thay hav closed r- city mall store and non of the person are answering the calls. Since i dont hav card so i cant visit any other outlet also. If very soon i am not getting any help then for sure i m going to file complain with my 4 friends who r suffering wit the same after taking membership !!...
Complaint comments  Read comments Complaint category Fitness Centers

Country Club India — False promises by cv team

 PPraneethReddy on Apr 4, 2016
Country club vacations made all false promises and nothing is true.
When we are interacting with them for the first time they are polite and everything seems too good as soon as you made payment they will say simply will look into it.
No party passes.
They will offer seasonal based memberships.
They will offer you plot but no one will be interested to show you where the plot and whom we need to contact for it.
They will simply annoy you though when your calling them.
Its been more than 45 days no one called me for anything plot/party passes/offers anything.
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Country vacations

 ndawer on Apr 4, 2016
I have purchased one membership of country vacation 10 years holidays package in june 2013 costing approx rs.80000/-. And approx rs.8500/month as amc charges. Two years amc charges i have paid i.E. Total i have paid to country vacation rs.96000/- till date.

Vacations were purchased from below mentioned office:
Country vacation office from where i purchased the member ship
Sco-44-45, above punjab national bank,
Top floor, sector-9d, madhya marg,
Chandigarh. Pin code-160009.
Ph. No :0172-4994102.

This was in name of my wife mrs....
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — Paid for gym but gym closed

 GUJARAT CLAY MILLS on Apr 1, 2016
I had taken up membership on 07-12-15 on payment of rs 10000/-, as the gym at pheonix mall is very close to my residence. Hence very timely convenient.

The gym was shut on last week of december 2015.

If the gym is to be shut down, why was the membership even accepted in the first place??


It is surprising that there was no communication prior to the closure of this facility to the members in advance. I personally feel that before such decision was taken, members must be taken in confidence well in advance.

I requested to refund...
Complaint comments  Read comments Complaint category Fitness Centers

Country Club India — Fake promises

 Juhi Goel on Mar 31, 2016
We are highly dissatisfied customer, please help us.
We took country club membership, at that time Mr Ashwani made an offer that we took this membership then they will give us one domestic trip free ( including air ticket and hotel) which we can avail in starting of march. Ashwani knows we make a payment of Rs 50, 000 and remaining in 10 months instalment of Rs 10, 000.
We don't want this membership, but after getting this offer, we took this membership.
Now after getting this membership, they are saying first make a full payment of Rs 1, 00, 000, then they will do something.
Complaint comments  Read comments [2]Complaint category Products & Services

Country Club (India) Limited — Amc offer by the company

 piyushshah1981@yahoo.co.in on Mar 28, 2016
On confirmation from CCIL employee Radha Singh, I had paid the AMC for 5 years. The terms discussed by the employee during conversation are as follows:
Commitment by CCIL employee: AMC for 5 years is 20000/- plus I will get food vouchers worth 3000 and a holiday package.

But after payment of the amount, the employee doesn't answer my calls and I got to know from the customer care that my subscription has been made for 3 years only.
I had paid the amount on 11th March, 2016, but till date I had not received anything from Country Club (India) Limited
There are...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Country Club India — Did not fulfill promises made

 Jyoti Mishra on Mar 24, 2016
Hi Team,

When we were taking membership it was told that from first day of taking membership we can avail country club facilities.We took one year membership and paid 30000.

Now when we requested to make first booking, country club is asking ti pay 50K which is completely unethical .

If this continues i will not hesitate to pull country club in consumer court....
Complaint comments  Read comments [2]Complaint category Travel & Vacations

Country Club India — No service and false commitment and want money back against member ship

 Mohinder Singh Guleria on Mar 23, 2016
I am not satisfied with country club membership (Card no.Cvcdgivi0lb160182) .
False commitment/ cause:
1) as per your gym instructor: children's are not allowed in sec-8 chandigarh gym but country club representative told me children's are allowed and can do running, cycling etc. Exercises.
2) whenever i called for hotel booking, i got response from customer care representative either it was full or country vacation property was not available in that place.
3) as per county club representative, country vacation was going to open a gym in mohali (Near my office) but...
Complaint comments  Read comments Complaint category Utility Services

Country Club India — Breach of promise regarding holiday carry-forward

 Mukherjee.S on Mar 22, 2016
My Country Club membership number is CCKK3V10LB66298. I would like to lodge a formal complaint with regard to the discrepancy between what Country Club promised to me and what I am facing in reality.

When I took up the membership, Country Club Kolkata Marketing team promised me that I can carry forward my holidays for years just by paying the AMC, as long as I consume all 10 holidays within my 10-year membership period. Recently, the Kolkata AMC team promised me the same (in writing and I have the email with me) that I can carry forward all my holidays just by paying AMC for years....
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — I am not satisfied with country club services (means no service avail against membership against card no. cvc givi0lb160182 (ph-9418151

 Mohinder Singh Guleria on Mar 19, 2016
Country club representative (Mr. Ankush & sobha-chandigarh sec-8) making false commitment at the timing of joining the new member in 20th oct'2013
False commitment:
1) as per country club gym instructor: children's are not allowed in sec-8 chandigarh gym but country club representative told me children's are allowed and can do running, cycling etc. Exercises.
2) whenever i called for hotel booking, i got
Response from customer care representative either it was full
Or country vacation property was not available in that place.
...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — Fraud & fake commitments

 Rehan bellara on Mar 17, 2016
Hello All,
Its a very big disappointment that i have to write this email as i had not expected this from such a reputed club with so many branches and so many outlets around india, I Rehan Bellara i visited country club on dec 28th and finalised the membership on the spot by paying a token amount 5000inr in terms of cash payment handed over to mr akhilesh which reciept was not given to me nor have i recieved it till date
& what felt fishy to me was if i had handed over the cash to Mr. Akhilesh on the 28th of dec then how is it possible that online it shows me that the 5000inr was...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Emi cheating membership no cvbg1club214364 [Resolved]

 sriramlu99 on Mar 3, 2016
After discussed with Country vacation Manager(Dharshan ph no:9686139451) I swiped my credit card an amount of 75000/- on account of Membership on 10th Jan'16. He told me that he will convert into EMI for 7 years. So I took the membership in country vacation. I am keep on cheeking with Country vacation/club people they are not taking any action from their end. In between I am getting to much pressure from bank and already charged interest of Rs..4200/-

I got one email from country vacation Manager and copied to bank and He mention that he cancelled my membership and pay amount back...
Complaint comments  Read comments [1]Complaint category Credit Cards

Country Club India — EMI cheating and fraud promises and no respond for 55 days. [Resolved]

 sriramlu99 on Mar 2, 2016
After discussed with Country vacation Manager(Dharshan Ph no:9686139451) at Kalyannagar I swiped my credit card an amount of 75000/- on account of Membership on 10th Jan'16. He told me that he will convert into EMI for 7 years. So I took the membership in country vacation. I am keep on cheeking with Country vacation/club people they are not taking any action from their end. In between I am getting to much pressure from bank and already charged interest of Rs..4200/-

MY membership number:CVBG1CLUB214364.

in your country club network/data base they updated my contact...
Complaint comments  Read comments Complaint category Credit Cards

Country Club India — No response after payment [Resolved]

 pranav.ng on Mar 1, 2016
I am a member (Membership No. 48661) at Mumbai. I received call from Hyderabad head office, AMC department. They offered me a scheme for discount AMC payment for 3 years. Along with that I was promised activation of expired holidays, some food coupons and additional holiday packages.

After I made the online payment, The AMC department person, Mr. Rajesh, who had called me with the offer, started to behave as if he doesn't know me and he didn't care a bit even when I told him all 10-12 calls that I have a receipt for the payment. He just took my membership number and said that in 15...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Cheating fraud and no resolution so far from anyone [Resolved]

 san303 on Feb 26, 2016
Dear Country Club,

I am a cheated, frustrated and a non valuable customer of yours.
Membership No CCDL10CLUB18687

Case :

In simple words, you sold me your memebrship for Rs 60000 and now you are asking Rs 10000 more by saying that memebership cost was Rs 70000.
Given a fact that i have written email where its clearly mentioned that memebership total cost is Rs 60000 and it covers 4 family members plus 2 parents.

Now why are you asking Rs 10000????

1. I have spoken 100 times on customer care department which...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Country Club India — Organized cheating club [Resolved]

 Nir.bku on Feb 25, 2016
This company is cheating so many people yet escapes any punishment. Their trap is perfect. They will allure you with free gifts and holidays. They will keep calling you till you attend their place (usually shopping malls) for counseling. Music is usually played in high decibel in counseling room so that you can't record the conversation (as proof in future). They will promise everything verbally (like RCI membership and their international holiday resorts etc.). But in writing they will mention only your membership type and your obligations. Facilities you are eligible for the said membership is...
Complaint comments  Read comments Complaint category Travel & Vacations

Recently Discussed

1 days ago
Country Club India
Information about closure of the gym
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Not delivering that what was confirmed at the time of membership payment
9 days ago
Country Club India
Wrong commitment given at the time of package purchase
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Country Club India
Never gets booking
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Country Club India
Did not fulfill promises made

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