Country Club India Customer Care
Country Club Hospitality & Holidays Ltd.
Customer satisfaction rating: 60%
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39
COMPLAINTS

Country Club India Customer Care

Country Club Hospitality & Holidays Ltd.

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Address
6-3-1219/A, Country Club Kool, Begumpet
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500016

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 40 6653 3696
[Tech Support]
21
16
+91 40 6748 2222
[Country Club]
3
2
+91 40 6748 7777
[Country Vacations]
3
2
5
5
+91 40 6653 3628
[Tech Support]
3
3
0
0
0
1
0
1

Additional info
Customer satisfaction rating
60%
Complaints
39
Responses
26
Resolved
22
Good news! We have a good connection with the company and they're good at resolving user complaints.

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Country Club India Complaints & Reviews

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Country Club India — Cheating and frauds

 dinusurani on May 26, 2016
I visit country club, begampet, hyd. On 25.05.2016 and i shock to now that membership was issed, but the amount showing balance due which was already paid.
As i gone with family to now, how their will welcome the members and giving service, but as their was no response and very bad service you can also see the photos that how the 3 star or 4 star country club, begampet, hyd.
In dinning room their are plastic chair's with local tent house used that iron tables. Giving water in plastic glasses, salts in small cups, tamato sauce in ordinary plastic cups, etc... And tasteless food and...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — False promising

 dinusurani on May 25, 2016
Dear sir,
I recently joined country club membership on 22.05.2016 at your office kphb colony, hyd. By cash payment of rs.1, 00, 000 and not given any payment receipt and told that you received receipt by e-mail.

But i had not received any thing, i went personal at your office on 23.05.2016 as your manager not present their and your sales person ravinder told that he will get it or e-mail it to me.

But by the dt.24.05.2016, i had not received. I call to your manager regrading and she told that she will immediately send or e-mail it to me.

But by...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Fitness related queries

 Karan0173 on May 21, 2016
My name is karan patel, team, your employees are really bad, no one is never giving any response for my queries, no one is picking my call anytime. I am from pune and i have got my membership from phoenix mall office. Your customer relationship executive yogesh is never picking my call, if this is the response to customer than i think you should close your all offices because i have heard many cases against country club. It is really very irritated to call again and again. We are not the servants of yours that we should always call you or visit your offices. Your sales people just call us again...
Complaint comments  Read comments Complaint category Fitness Centers

Country Club India — Non refund — country club kandivali (e) mumbai

 phalemani on May 20, 2016
On 15 may 2016, i got a call from country club saying that you have been selected as lucky draw winner for dinner set and some additional prizes. For collection i need to come along with my wife at country club in mumbai, kandivali west
So we went there for the collection of our price. After reaching their mr suraj and chand of country club attended us & told us to attend the session to know about country club after which we will give you the free gift.
Mr chand explained me about membership charges.
They offered 10 yrs membership in rs. 1, 40000 thousand/-. I told him that...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club — Complaint against country club - membership

 yogesh gupta on May 19, 2016
Dear sir,

It has happened with me when i was trapped to become the member of this club in may 2016 and within 2 day after swiping my card for the full amount, they have gone back on their words. Sincere request to all not to become the members of the cheater club, they promises moon and will not deliver anything. I am promised three foreign trips with air tickets and with in a day they have gone back on their promise. The photos shown of their properties are all photoshopped and are not real. The srilanka property is located at a distant place and is just like a old guest house....
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — Regarding chalo dubai scheme

 vimat on May 19, 2016
I am upgrading my membership from club member to chalo dubai scheme from country club's sales manager mr. Purnachandra, pune. As per deal dubai trip is all inclusive. He gives me offer letter in that they clearly mention fully paid dubai trip but at a time booking they says only airfare and stay will provide by us. It's a fraud, cheating done by country club. And now they are not receiving my phone also....
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — Fake promises made by the marketing team

 aravind.abhi4u on May 19, 2016
Hi.. I got member ship (No 218361) from hyderabad on 7th april 2016 by paying 1.5 lacs. The promises made by the executive mr. Ravi (8686775221) are 10 grams gold coin, 5000/- food voucher every month, benefits of making reservations in vacations and selling of vacations, 50000/- insurance from me and my spouse, 2.5 lacs fixed deposit for me and my spouse and amount paid will be converted to emi for 5 years which were paid through credit card. Till now i didn't receive any of the above benefits and the amount paid also not converted to emi. Because of this my credit cards got blocked and my entire...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — Salary not received

 Yusuf Ahmad (asfar) on May 18, 2016
Dear concern,
Myself yusuf ahmad.
Mai country club pune me job kar raha tha aur mujhe wahan pe hamesha salary problem hoti thi. Kabhi bhi time par salary nahi milti hai kabhi 10 days late kabhi 15 days late hoti. (Sabhi staff ke sath yahi problem hoti hai) extra pressure diya jata hai. Hamesha job chhorne ki dhamki aur salary ki dhamki milti hai. Late night tak free me work karna parta. Weekoff nahi milta. Aur abhi bhi wahan par meri 1 month & 15 days ki salary nahi mili hai.
Maine wahan job resign kiya hai aur sabhi exit formlity bhi kiya lekin abhi 3 month se zyadah ho gaye...
Complaint comments  Read comments Complaint category Employers

Country Club — Plot still not registered

 Sikandar33 on May 17, 2016
Hi,

I took the country club membership & i was promised a plot at country club coconut grove vedic spa. I have the letter of allotment which was issued & all receipts of payments. Now its been 8 years & people who promised have left & people who are working deny saying there is no plot for my membership. I am seriously feeling like being cheated, so raising my complaint on this forum. Kindly look into this matter & provide resolution asap.

Regards,
Sikandar
9886767046...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Unethical behaviour and Money Cheaters

 Imranoush on May 17, 2016
Hi, They promised us international trip for 10 days as it is a 25yrs of celebration at CC and we paid 100000 (1 Lakh rupee), now they dont respond to our calls or emails not they kept their promise. They promised many things but didnt turn up for 1 also, Agent name is Imran Malik, Darshan, KIran Kumar, who are working in Sajjapur CC, Bangalore. THey are not returning our money also which was paid in cash....
Complaint comments  Read comments [3]Complaint category Travel & Vacations

Country Club India — Cancellation of country club membership (cvhyd6club5lb217196) & refund of rs. 100000 (1 lac) paid

 GajananPawale on May 17, 2016
Hi,

I want to cancel the country club member ship - cvhyd6club5lb217196, due to below issues, false, & fake promise made to me.

1. The sales people made a wrong statement by telling us about the 12 months installments which they will provide with 0% processing fees and interest free emi amount they promised rs. 8, 333.33/- pm. But now i am informed on confirmation call from country club that they are not giving any facility of that kind.

2. The sale person afroz told us that, by using country club card you can get 40 – 50% discount on purchase of any...
Complaint comments  Read comments [2]Complaint category Travel & Vacations

Country Club India — Misrepresentation and fraudulent promises

 lvashist on May 16, 2016
To,

Ms. Ruchira suchdeva


I wish to draw your attention to the contumacious daylight fraud committed on me and my spouse by mr. Manoj (Manager) of country club resorts at their office located at ansal plaza, new delhi. We were called to the office of country club at ansal plaza, delhi, 15th may, 2016 on the pretext that we had won a country club vacation voucher and salon voucher worth rs. 10, 000/-. When we reached the office on 15th may 2016 (Sunday) at ansal plaza building at around 1:30 pm, mr saksham met us and started giving us the details of the offer...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Country Club India — Country club - cheated with 1 lac rupees

 GajananPawale on May 13, 2016
Hello sir/madam,

Below is my country club details

Member id:- cvhyd6club5lb

The country club given oral commitment so i have purchased by mistake this product, as in bond (100 rs) which i have signed, nothing is mentioned as commitment made by ahmed mohiuddin (Mob: 9849241115), so if possible can u please help me to cancel the credit card emi which i am paying from last 2 months.

Country club also committed to pay the emi interest rate but they are not paying the interest rate to me, as it is writing in bond which i have signed
Complaint comments  Read comments [4]Complaint category Travel & Vacations

Country Club — Club membership fees taken

 Rishi Uppal on May 12, 2016
We were approached by country club people many times conveying that we have been selected for some free gifts and country club membership at good rates. we met them in their office in Pune and we paid Rs 65, 000 to them by using my credit card. they had given promise that we do not have to pay certain charges for their club lawn, hall etc if we do not use it and only if we use these facilities we will be needed to pay for these charges in that year. later on their HO said that this is not correct and asked us to tsake this assurance from the country club local team in writing. after lot of follow...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Fraud case: not able to cancel the membership and refunding my money. They are not providing us the contract regarding the membership. [Resolved]

 bhavsidd on May 11, 2016
While registering for membership, they do not inform the members about their plans clearly. They did not mention about the yearly subscription amount that has to be paid along with 30yr scheme of 2.05lac advance payment. Only after making the payment, they called us informing about the yearly subscription amount of Rs-8500 to be paid.
This is a fraud case.
My father is retiring this month and he invested in this scheme assuming he will get benefits by paying that advance amount, but not he is liable to this fraud case. How will he be able to pay that yearly subscription?
When...
Complaint comments  Read comments [4]Complaint category Clubs, Bars, Restaurants

Country Club — Incentives balance

 Bossshetty on May 6, 2016
This is maniendar g shetty
Emp idbgm07-0257
Mrd
I'm a x employ of country club cheated from mr mr chandra shekar mrd manger

I have worked 4 year and 8 months in country club my senior manger mr chandra shekar every month he was taking my incentives telling some bull lie and after 4 years then after i come to no he cheated me then i left my job then i have send mail to all of them asking them plz release incentives balance no one responses ing my mail i have send the mail to (Allasubbareddy@countryclubmail.com, naveen@countryclubmail.com, hrdblr@countryclubmail.com...
Complaint comments  Read comments Complaint category Hospitals

Country Club India — False promises by the marketing team of country club

 MURPHY_2011 on May 1, 2016
My membership of 65000/- was to be incentivised by 5000/- by the marketing team. Ms Reena Rawat in Oct 15. Was also promised holiday vouchers, food vouchers, .etc., but nothing has been honoured todate despite repeated reminders.

Effectively 5000/- was to be paid by Reena Rawat, but she did not pay. Further I was also
I feel cheated & feel they have fraudulently taken the membership fees from me.


Hemang marfatia...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Country Club India — Information about closure of the gym

 ahmed shaikh tanishq on Apr 21, 2016
I had enrolled myself in a country clun gym and even paid fees which was 10000 Rs. which is not a small amount for a middle class people.

Now there is no gym in rct mall when it is shut down i do not have any information. I am trying to find country club in RCT mall ghatkopar but no response.
I am badly frustrated and do not know what should be my next step.
Please give me my cash back as i do not want to block my money.

Regards
Ahmed
Mob 8898909038
Card no cvgk37fi1y209530

Waiting for your kind reply...
Complaint comments  Read comments [1]Complaint category Fitness Centers

Country Club India — Not delivering that what was confirmed at the time of membership payment [Resolved]

 kapil.sachdeva7 on Apr 15, 2016
Dear sir,

I got holiday package membership from country club and paid the membership fee:

They confirmed that they will give me three vouchers as follows:
1. Open holiday voucher for 6n/7d with one year validity
2. Open holiday voucher for 6n/7d with three year validity
3. Singapore holiday voucher 2n/3d with one year validity.

Now they are not fulfilling their commitment as harassing me everyday.

Please support me to get the services they confirmed to me.

Regards
Kapil sachdeva
Mob: 7219872489...
Complaint comments  Read comments Complaint category Products & Services

Country Club India — Wrong commitment given at the time of package purchase [Resolved]

 Chintan Chavda on Apr 12, 2016
This is chintan chavda. Few days back i got a call from country club ltd. Shyamal (Ahmedabad branch) and they invited us (In couple) to come down at their office to collect "free gift"

When we went there, they did not give us any free gift and rather they explained their plans. At some extent we were convinced to buy a plan but they are starting at 50000 rs (For 5 years of vacation + gym + club). Thus, we denied them and about the leave the office. At that time a sales person stopped us and offered plan worth 10000 (For 1 years of vacation + gym + club). He also told us that if we...
Complaint comments  Read comments Complaint category Travel Agents

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