Country Club India Customer Care
Country Club Hospitality & Holidays Ltd.
Customer satisfaction rating: 68%
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54
COMPLAINTS

Country Club India Customer Care

Country Club Hospitality & Holidays Ltd.

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Address
6-3-1219/A, Country Club Kool, Begumpet
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500016

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 40 6653 3696
[Tech Support]
31
21
3
0
+91 40 6653 3628
[Tech Support]
3
3
1
2
+91 40 6748 2222
[Country Club]
5
6
+91 40 6748 7777
[Country Vacations]
4
5
6
8
0
3

Additional info
Customer satisfaction rating
68%
Complaints
54
Responses
53
Resolved
31
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Country Club India Customer Care related pictures (6)

Country Club India Complaints & Reviews

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Country Club India — Fraud company cheating the customers

 aakash1985 on Jun 28, 2016
Complaint against "country club membership" fraud dear sir, i have purchased a membership of country club with the name of kirti bhatnagar with membership no.Ccdl10v10lb23600 from mr. Vishal. On date 30 dec. 2015 from there office at :- 2nd floor, city square mall, rajouri gardens, new delhi, delhi 110027 at the time of buying the membership it was told to us this holiday membership is of 100000 but after discount we are giving you in 55000. We have paid a amount of rs 55000 for that 20000 through debit card and 35000 through credit card. But now we are not able to book any holiday from there website...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — Misbehaviour of representative

 vinayzone on Jun 27, 2016
Dear ones

This is regarding misbehaviour of your representative mr. Manoj in your shalimar bagh office address is :- dlf city center mall 310 ap block 3rd floor delhi.

I got call from anjali from this office saying that we will get free voucher for holidays in your resorts in india. I got an sms giving the code: ccil20p (You can cross check this also)

I visited your office with my wife on 22nd june where we were attended by mr.Puneet very gently..But in the last, his senior mr manoj (Manager) tried to insult my family values and forced us to take your...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Refund for membership amount.

 sumeet942 on Jun 24, 2016
On the date of 1stMay 2016 I Deepak Gagalni, attended your vacations promotion program and became member by paying 25, 000 by debit card.
But due to some personal reason I would not be able to join your club.
As Mr.Sajid who attended me at the time of promotional program suggested me to give letter for withdrawal of membership and to request for to refund the amount paid by me.The letter was immediately handed over to him, and he told me that it will take at least one month to get the refund amount back.I visited him personally last week two times he told me I have forwarded the letter...
Complaint comments  Read comments [1]Complaint category Other

Country Club India — Cheating while giving membership, Also product not received yet

 ankurgupta90@gmail.com on Jun 24, 2016
Country club cheat me to give me membership (CCDL62V10LB24751), They swipe my credit card on 12-June-2016 for INr 80, 000 and confirm me that this amount will be converted into 0% EMI, But it not happened and now 80, 000 amount is standing on my credit card which I am not able to pay. Also at the time of giving they told me that if you will not like then you can cancel the membership and full amount will be refunded, Now they refuse to refund the amount, However i never used the service even i did not received any product yet, They also commit me that they will deliver the product through courier...
Complaint comments  Read comments [2]Complaint category Travel & Vacations

Country Club India — False Information

 Monank on Jun 23, 2016
The Country Club executive Mr. Dev, Gurgaon have assured us that country club hospitality & holidays limited will give us a 5 star stay at port Blair, havelock and at Neil Island if we avail their membership.

We relying apon his words and company we have taken country club membership and have deposited all the amount required by them. Further, I was trying his contact no. 8527026711 from last three days to know the name of hotels having tie up with company in Andaman.

I am surprised that you are not giving any response and no information is provided by you. He is disconnecting...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Country Club India — Transfer of membership

 Siddharth Kadakia on Jun 22, 2016
My father is a member of Country Club with membership number KPR1311.
I Siddharth Kadakia provided documents for transfer of membership on 16.03.2016. Today 22.06.2016, I received the documents back stating that membership cannot be transferred.

Memberships are transferable as per the agreement and letter provided to us at the time of membership.

It is just that Kandivali staff is so inefficient that they are not aware of list of supporting with the transfer application.

Andheri office also does not seem to have an idea of it....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Holiday country club ponzi scheme [Resolved]

 SHRI BHANWARLAL PARIHAR on Jun 19, 2016
Hello team,

I am bhawarlal parihar resident of borivali west, mumbai.
I got to know about country club through one of your promotion at infinity mall, andheri, i was interested to know about country club and filled the voucher and submitted the same. It was assured that club holiday lifetime membership till 3 generation and holiday packages and food vouchers till 15 years.

Next day we got a call from one your sales employee named suraj - 9870965421 and we had verbal communication on phone. His office is located at parikh nagar, kandivali. He explained us about...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — Regarding amount collected 33k against of life time amc [Resolved]

 prasonu on Jun 17, 2016
Hi team,
On 9th june, i got the call from hyd office regarding life time membership payment. They calculated and ask me to pay 33k amnt. I made the payment from hdfc credit card and opt emi for 12 month. After sending payment confirmation, account is still not updated and i am getting call form blr center they are saying hyd office person are not authorized to collect the payment.

Now hydrabad office person "harish" is also not picking the phone to give the clarity.

Can you refund the amount which you collected and stop the emi...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Mis sell

 srini577 on Jun 16, 2016
I was promised by sales representative at the time of registration that they will get my holiday vouchers en cashed within 3 months of my enrolment & based on this promise that I will get my 40000 back within 3 months I went ahead enrolling for membership till date I have not received that money I have called several times but they don't pick up calls and when they pick up they give excuses of TAG agency changed give us time etc but nothing happens absolutely poor service it is going to be 9 months now and i havent recived my money, I keep calling the Manager Mr Harish he promised he will call back...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Country Club India — Interest on EMI [Resolved]

 MathewL on Jun 16, 2016
I took the membership of CountryClub in Jan 2016 and made 2 payments - 125, 000 and 50, 000 through SCB credit card.
Since I was short of cash in Jan 2016 I was given an option by Paras to make payment through EMI and he told me that interest component would be refunded by Pune office and not to mention anything during confirmation call from Hyderabad.

After 1st month statement was issued in Feb 2016, I sent the copy of the statement for the purpose of interest calculation and refund.
Ever since there has been lot of interaction over mail and phone and SMS but every...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Took 50, 000 by fraudulent practice for registration process with no services further [Resolved]

 Neha Gupta Garg on Jun 9, 2016
My father has become victim of there false promises and efficient sales services by ‪# mr. Deepak kaushal‬ from ‪‎country club india‬ rajhouri garden branch delhi @yadu residency, meerut. He was convinced with best price offer for their blue category membership (5 yr membership) which was offered to my father (By invitation) for 50, 000 rupees as one time fees (And flight tickets for one way on first travel) and 8000 rupees as annual charges for next 5 years. He registered for it and paid cash amount to mr deepak. For which he asked him to fill a form with his personal details and signature....
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Country Club India — Not providing the services as promised [Resolved]

 Nitika Masand on Jun 8, 2016
Country club has cheated us of our money by promising attractive offers for free. Now the people working at their franchise are not picking up our phone. We want complete refund asap. Kindly guide me how to proceed. Please tell a way by which we get full refund. Ican't go for court hearings regularly as I am a housewife and I have complete responsibility of my kids n home. Please tell an easy n sure shot way to get my money back. We belong to a middle class family. Country club people have cheated us. There are a lot many complaints against them. This is strong enough proof that they are not providing...
Complaint comments  Read comments [2]Complaint category Travel & Vacations

Country Club India — Payments by members siphoned off by country club india

 patrick d on Jun 5, 2016
I hold a Country Club Membership since Feb 2007. At the time of membership, I was told I will be allotted a plot at Lonavla; I was also promised that a club would soon be opening around my locality. I made a payment of Rs 1.75 lakhs to the club for the plot and membership facilities. A few months later, a representative of the Club also collected Rs 25, 000 from me for registration of my plot at Lonavla. I was also allotted a 2000 sqft plot at Kollad under a MGM (Member get member) scheme promoted by the club. In March 2009, I received an offer to upgrade my N.A. plot at Kollad to 21000 sqft by...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Country Club India — Wrong commitment... [Resolved]

 vivkapil on Jun 4, 2016
Hi, i got member ship (No.Ccdl10v30lb21524) from delhi on 18th april 2015 by paying 1.5 lacs. The promises made by the executive mr. Dharmendra (09873779656) and mr. Ran vijay (09910603807)
1. All payment will be converted into 12/18 emi without paying any interest
2. Four person return air domestic tickets of rs. 5500 each.
3. Worth rs. 3000/- food voucher/demand draft three no.
4. Maintenance charges will be fix rs. 8500/ up to 30 year
Also promised me for booking of vacation at goa and gold coin as complimentary during verbal discussion.
I have audio...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — Money not refunded by country club [Resolved]

 Ashish Adhav on Jun 4, 2016
In the month of june 2015, unfortunately, i had taken membership with the country vacation. The executive had informed that if i use my citi bank credit card, i will get a 24 months interest free emi. To prove the point, after swiping my citi bank credit card for 40000, he had show the charge slip from the "citi bank", in which the bank promised to convert this transaction into 24 emi interest free. I was told by the executive, that they will get in touch with the citi bank and convert this into a 24 month emi. A couple of days later when nothing that they promised had manifested, i searched for...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — Cheating and frauds [Resolved]

 dinusurani on May 26, 2016
I visit country club, begampet, hyd. On 25.05.2016 and i shock to now that membership was issed, but the amount showing balance due which was already paid.
As i gone with family to now, how their will welcome the members and giving service, but as their was no response and very bad service you can also see the photos that how the 3 star or 4 star country club, begampet, hyd.
In dinning room their are plastic chair's with local tent house used that iron tables. Giving water in plastic glasses, salts in small cups, tamato sauce in ordinary plastic cups, etc... And tasteless food and...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Country Club India — False infornmation regarding holiday package

 ajeet inst on May 28, 2016
At the time of selling policy the said auto revival and auto extended but now the are again and again asking maintenance charges in spit of that i have paid all 5 years membership and maintenance charges, at the time of selling policy they have not mention this issue that after completion of 5 years is any holiday is not address then again we have to pay maintenance charges....
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — False promising [Resolved]

 dinusurani on May 25, 2016
Dear sir,
I recently joined country club membership on 22.05.2016 at your office kphb colony, hyd. By cash payment of rs.1, 00, 000 and not given any payment receipt and told that you received receipt by e-mail.

But i had not received any thing, i went personal at your office on 23.05.2016 as your manager not present their and your sales person ravinder told that he will get it or e-mail it to me.

But by the dt.24.05.2016, i had not received. I call to your manager regrading and she told that she will immediately send or e-mail it to me.

But by...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Country Club India — Fitness related queries

 Karan0173 on May 21, 2016
My name is karan patel, team, your employees are really bad, no one is never giving any response for my queries, no one is picking my call anytime. I am from pune and i have got my membership from phoenix mall office. Your customer relationship executive yogesh is never picking my call, if this is the response to customer than i think you should close your all offices because i have heard many cases against country club. It is really very irritated to call again and again. We are not the servants of yours that we should always call you or visit your offices. Your sales people just call us again...
Complaint comments  Read comments Complaint category Fitness Centers

Country Club India — Non refund — country club kandivali (e) mumbai [Resolved]

 phalemani on May 20, 2016
On 15 may 2016, i got a call from country club saying that you have been selected as lucky draw winner for dinner set and some additional prizes. For collection i need to come along with my wife at country club in mumbai, kandivali west
So we went there for the collection of our price. After reaching their mr suraj and chand of country club attended us & told us to attend the session to know about country club after which we will give you the free gift.
Mr chand explained me about membership charges.
They offered 10 yrs membership in rs. 1, 40000 thousand/-. I told him that...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

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