[Resolved]  Country Vacations — Need help in cancellation of my country vacations membership and refund

Address:Hyderabad, Andhra Pradesh, 500016
Website:www.countryvacationsindia.com

Hi,

I'm praveen from hyderabad, yesterday evening i. E,[protected] i got a
Call from[protected] saying that i won a gift and asked me to come
To office located in kukutpally.

They told me all false information and took rs 20000 against
Membership in country club and made me sign on the agreement.

Below are the points what happened yesterday and today i. E,[protected]
The person (Executive) santosh - [protected] not answering my calls.

The information what you provided (Customer service) and the
Information given by the executive (S. Santosh - [protected]) and manger
(Anil - [protected]) at kukatpally branch 1st floor above brand
Factory are completely different.

I want to cancel my membership : cvhyd7tclub and please refund my
Amount. I have just registered yesterday evening around 6 pm on 3 june
2016 and today is 4th june 2016. I have not availed any benefits from
Country club. I'm totally not interested in this.

Below are reasons for cancellation

1. I did not received any mail confirmation till now
2. I tried login the website and in mobile app to verify the details
But i could not login with my registered email and mobile number.
3. I tried to contact santosh, but he did not responded properly and
Disconnected the call.
4. I verified many review on google about cv and i came to know the cheatings.
5. Today i understood why they forced me to pay total amount of rs
48000 using different credit cards and debit card. As i don't have
Enough amount i paid rs 20000.
6. Three people confused me totally. They did not provided enough
Time, one was doing transaction, one asked me to sign the docs, one
Took my id proofs. They really confused me.
7. One of them the manager kept my credit card in his pocket, he did
Not returned until i asked for it.
8. I got a confirmation call from country club, when i started asking
My questions they disconnected my call. The manager came to me and
Told to take call again. Within no time i got call asking only my
Details and told only one thing about amc. Then i received a message of
My membership number.
9. I cant effort rs 48000 just for one time accommodation. And to use
Banquet halls for birthday.


Below are the offers and benefits they explained me yesterday that is
[protected] evening.

1. They offered to give 7 days / 6 nights every year for 30 years and
They gonna charge amc 5000 for that else they will call us to buy out
The vacation for 10000 (Which country club will pay us).
2. They offered pick up from shamshabad airport to the destination and
They will provide complete transport for free which includes
Ightseeing, food and accommodation.
3. They offered a free visits for ramoji film city and all resorts in hyderabad.
4. They offered shopping coupons.
5. Movie tickets
6. Free summer camp for my kid.
7. Free paases for the events.
8. Special discounts on flight booking.
9. Special discount on food.
10. They offered to provide a bank credit card worth rs 100000.
11. They offered to convert the amount which i paid (Rs 20000) using
Credit card will be converted into emi for 48 months.
12. They offered easy emi's with interest free and with zero processing fee.
13. They offered a plot for some extra amount ie., rs 1, 78, 000 near by
Yadagirigutta.

Finally i'm sincerely request to refund my hard earning amount. Rs
20000 which is a huge amount for me.

Kindly don't play with my life, as i was completely fooled and dump in
Front of my wife and my little daughter by saying false information.

Please please please refund my amount

Actions i have taken today:

1. I have already mailed to customer service regarding cancellation.
2. I have complain with international consumer rights protection council.

Please suggest me the further approach

1. I'm thinking of making a police complain with recording i have.
2. Call my banker for dispute transaction.
3. Go thru consumer forum.
4. Go thru advocate


Please help me i don't want to lose my money.
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Oct 17, 2016
Complaint marked as Resolved 
Country Vacations customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2016
Country Vacations Customer Care's response
Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids Customer Care Hyderabad Contact numbers:[protected] E-mail Us On: [protected]@countryvacationsmail.com Best Regards, Response Team Country Club Hospitality & Holidays
Oct 17, 2016
Updated by ch.Praveen reddy
Hi, as per your reply for my membership details.

membership No: CVHYD7TCLUB221317
Contact : Praveen Reddy
Mobile:[protected]

Thanks
Nov 01, 2016
Updated by ch.Praveen reddy
Hi, I could not understand how can you make this compliant as resolve as this issue still on.
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