[Resolved] Country Vacations — Need help in cancellation of my country vacations membership and refund | |||||
Hi, I'm praveen from hyderabad, yesterday evening i. E,[protected] i got a Call from[protected] saying that i won a gift and asked me to come To office located in kukutpally. They told me all false information and took rs 20000 against Membership in country club and made me sign on the agreement. Below are the points what happened yesterday and today i. E,[protected] The person (Executive) santosh - [protected] not answering my calls. The information what you provided (Customer service) and the Information given by the executive (S. Santosh - [protected]) and manger (Anil - [protected]) at kukatpally branch 1st floor above brand Factory are completely different. I want to cancel my membership : cvhyd7tclub and please refund my Amount. I have just registered yesterday evening around 6 pm on 3 june 2016 and today is 4th june 2016. I have not availed any benefits from Country club. I'm totally not interested in this. Below are reasons for cancellation 1. I did not received any mail confirmation till now 2. I tried login the website and in mobile app to verify the details But i could not login with my registered email and mobile number. 3. I tried to contact santosh, but he did not responded properly and Disconnected the call. 4. I verified many review on google about cv and i came to know the cheatings. 5. Today i understood why they forced me to pay total amount of rs 48000 using different credit cards and debit card. As i don't have Enough amount i paid rs 20000. 6. Three people confused me totally. They did not provided enough Time, one was doing transaction, one asked me to sign the docs, one Took my id proofs. They really confused me. 7. One of them the manager kept my credit card in his pocket, he did Not returned until i asked for it. 8. I got a confirmation call from country club, when i started asking My questions they disconnected my call. The manager came to me and Told to take call again. Within no time i got call asking only my Details and told only one thing about amc. Then i received a message of My membership number. 9. I cant effort rs 48000 just for one time accommodation. And to use Banquet halls for birthday. Below are the offers and benefits they explained me yesterday that is [protected] evening. 1. They offered to give 7 days / 6 nights every year for 30 years and They gonna charge amc 5000 for that else they will call us to buy out The vacation for 10000 (Which country club will pay us). 2. They offered pick up from shamshabad airport to the destination and They will provide complete transport for free which includes Ightseeing, food and accommodation. 3. They offered a free visits for ramoji film city and all resorts in hyderabad. 4. They offered shopping coupons. 5. Movie tickets 6. Free summer camp for my kid. 7. Free paases for the events. 8. Special discounts on flight booking. 9. Special discount on food. 10. They offered to provide a bank credit card worth rs 100000. 11. They offered to convert the amount which i paid (Rs 20000) using Credit card will be converted into emi for 48 months. 12. They offered easy emi's with interest free and with zero processing fee. 13. They offered a plot for some extra amount ie., rs 1, 78, 000 near by Yadagirigutta. Finally i'm sincerely request to refund my hard earning amount. Rs 20000 which is a huge amount for me. Kindly don't play with my life, as i was completely fooled and dump in Front of my wife and my little daughter by saying false information. Please please please refund my amount Actions i have taken today: 1. I have already mailed to customer service regarding cancellation. 2. I have complain with international consumer rights protection council. Please suggest me the further approach 1. I'm thinking of making a police complain with recording i have. 2. Call my banker for dispute transaction. 3. Go thru consumer forum. 4. Go thru advocate Please help me i don't want to lose my money. Was this information helpful? | |||||
Oct 17, 2016 Complaint marked as Resolved Country Vacations customer support has been notified about the posted complaint. Verified Support Jun 23, 2016 Country Vacations Customer Care's response Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Customer Care Hyderabad Contact numbers:[protected]
E-mail Us On: [protected]@countryvacationsmail.com
Best Regards,
Response Team
Country Club Hospitality & Holidays
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