[Resolved]  Country Vacations — No response from country vacations

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.countryvacationsindia.com

Hi, country vacations (Cv), hyderabad, branch: kphb colony. Agent name vinod called my wofe number several time on 14th may. She frustated adn given my number. I was communicated by the same agent vinod from cv about a promotional offer of their organization, they picked my wife name from lucky dip and they are going to offer three free bees. They said nothing to be paid and everything is free of cost as it is a promotional offer. I visited the office along with my wife and they said there will be 40min seminar on cv offers. And they explained about the offers. Agent name: anil chowdary convinced me to purchase a vacation package valid for 30year, amount to be paid is 40, 000/-. I said, i don't have enough amount right now. Then anil said, i can pay the token amount of 20, 000/- (Using credit card) + 5, 000 in cash on this day as this offer only valid for the today and remaining amount can be paid later on. I have paid the amount of 20, 000/- from my credit card and 5, 000 in cash as per the request. They promised the below during the 40min meeting with them. After payment was done, they ahve given us the t&c documents and three coupouns. The next day we visited their hotel amrutha castle in hyderabad for lunch with the offer coupon. It was very pathetic and foul smell inside the hotel. Not at all good. No ac and no good food to eat. We just ended up eating only biryani. When i asked about their poor service, there was nor response received and more over they consider us a we are there for food which have been served for free of cost. They said, they will only serve this in buffets. Then, i doubt about these fellows adn offers, i started browsing about these guys on google and found many complaints against them and started calling anil chowdary immediately on his mobile number (Anil chowdary: [protected]). But he did not respond at all to my calls. I send several text messages. But no response from anil. Send email to central office as well. Either to cancell my membership or send me the updated t&c. After two days of continuous calls, i received a cal back from a agent name bindu: from kphb office. Again she was explaining the same (Listed below) which is not matching with their t&c document. I started recording that phone call and kept it with me as a proof. I can produce this if required. I have raised a dispute with my banker immediately after this. 1. T&c are not matching with what they have explained during the purchase of membership - no confirmation from central office or from agent. I have sent many emails to their central office. But no response from them 2. Per agent, it is free to use the country vacations and their associated hotel 7days in a year which includes 3star accommodation, 1time food and the local transportation - but as per welcome email i have received i have to pay 4thousand/day for using their hotels. 3. A complimentary trip of 3d and 4n to anywhere in india includes flight tickets, accommodation, local site seeing and 1time food in a day without any additional charges - as epr agent, all these will be part of welcome kit. Which i have not received yet 4. The paid amount of 20, 000/- should be converted into flexible emis without any additional charges - not converted yet 5.In the email, they have mentioned that the paid amount is non-refundable. But agent told if i did not like their service, member ship can be cancelled/transferred (Done by cv) and get the amount back - 6. Welcome kit will be sent to me in a week – not received 7. No annual maintenance charges to be paid as per agent - but it is other way around in t&c documents. I am newly married and i save this money for many things. But i have invested in the cv and started suffering from many tensions and from sentimental aspect. I spent many sleepless nights. To be conclude: either i should be receiving the updated t&c, as stated they should book a free trip in india immediately. Else, refund the paid amount. Anil and the listed member below should be punished prisioned and punished mentally. I was wondered how many epople are being cheated. And have to make sure that any other person should get into their trap. Responsible persons involved in: vinod:[protected] anil chowdary: [protected] bindhu:[protected],