[Resolved] Country Vacations — Non refund of my money | |||||
Feb 2016, we visited your kamanahalli bangalore branch, and met mr dharshan hv - takeover manager who explained the offers. We accepted the offer and paid the initial sum of rs10000 and the rest in emi, as suggested by dharshan. Later after a weeks time we enquired about our welcome kit for which they responded that it was couriered and will be reaching in 3 days. Since we did not receive the kit after the said duration, we personally visited the kamanahalli branch office, following which mr dharshan gave us the membership id "dt41#3126". We then logged in to the website using the member id, which says invalid. Hence we thought of cancelling the membership. We also communicated the same to mr. Dharshan, for which he agreed for the cancellation and to refund the said amount of rs10000 which was paid. Now its been 3 months and we are trying to contact mr darshan with regard to the refund, for which he is trying to avoid us by not attending our calls. Eventually we had gone under the loss of not only rs10000 but the 3 months interest which is incurred on the payment. This is an unfair dealing which your representative has committed. We request you to take necessary and speedy step to refund our money. Now no one is picking the call or responding to any of my emails. If this is prolonging i will be forced to take necessary legal actions against mr. Dharshan and co Take this as a strong complaint from our end, and take necessary action asap. Was this information helpful? | |||||
Oct 17, 2016 Complaint marked as Resolved Country Vacations customer support has been notified about the posted complaint. Verified Support Jun 23, 2016 Country Vacations Customer Care's response Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
For Country Vacations membership call us on:[protected]/67484444
E-mail Us On: [protected]@countryvacationsmail.com
Best Regards,
Response Team
Country Club Hospitality & Holidays
| |||||
Add a Comment | |||||
47%
Complaints
609
Pending
0
Resolved
288
+91 40 4406 7877
+91 40 4007 7883
+91 40 4461 0100
Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
Post your Comment