[Resolved] Country Vacations — Promised to give hdfc ergo insurance at the time of membership but till now they never issued

Makam Kiran

Address:	560076
Website:	www.countryvacationsindia.com/country-vacations-contactus.php

Hi All,

I am following with the country vaccations customer care team in bangalore, but there is no response to my email till now. I have been following up with them almost from past 3 months. Once I have visted office as well, they said their manager would be responding to my email and their manager is not having time to see the mails of the customers and help them. Being a Manager if he is not able to help me them whom to escalate. If you people are giving false promises and selling your membership this is not good. Please let me know the escalation point so that I can escalate on complete customer care team of Bangalore and their manager Please help me or else refund my amount if you are unable to provide the Insurance.

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Complaint marked as Resolved

Country Vacations customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2016

Country Vacations Customer Care's response Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com http://reviews.countryvacationsindia.com/ Best Regards, Response Team Country Club Hospitality & Holidays