[Resolved] Cox And Kings — Non receipt of detailed programme | |||
Sir, I have booked and fully paid for Dubai Delight, planned/ scheduled on 23rd October 2014, but till today (17.10.2014) I have not received my Visa nor any insurance documents nor your agent from Pimpri could say anythig regarding details of programme. You are requested to send my detailed programme along with tour manager/guides contact numbers, since your agents from Pimpri Chinchwad are not able to help me in any way in spite of my repeated requests. I think you probably may be knowing on the contrary please convey number of really good working person for the Cox and Kings, prior to expressing my worst opinion with your company. You are really requested to contact me at the earliest. My tour is starting on 23 rd October and I am still not able to locate my status of VISA / Insurance/ and also detailed programme and other minute progress of our plan of tour. REALLY this is becoming hectic for me. Please do the needful at the earliest. Abhaykumar M. Jagtap Law Officer Dr. D.Y.Patil Vidyapeeth Pimpri, Pune 411 018 Ph. [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
It was really hectic trip. Though I was asking COX AND KINGS PEOPLE for giving me all types of help and other information as I was flying overseas first time with my family. I was assured that there will not be tour manager but we will have tour guide, but landing at Sharjah, no one from COX AND KINGS WERE THERE, on the contrary some local traveller JOHR TRAVELS was waiting for us, we found him after long search, since we were not knowing JOHR.
Further we stayed at FORTUNE DIEARA HOTEL. To our surprise there are four FORTUNE hotels in DIERA AREA IN DUBAI. We were just struggling to search our hotel, since even JOHR was not aware of which hotel was booked for us.
Another compliant against COX AND KINGS IS THAT, We were assured that it would be GROUP TOUR, but again we were alone. and every day JOHR was engaging sight seeing tour with different groups, perticularly with the Jain families, who hated NON-VEG. Hence due to such non-planned arrangement we were forced to eat VEGETERIAN food, in DUBAI, without our fault.
AGAIN JOHR WAS ONLY LOCAL traveler who was just nothing but making arrangements of cars and vehicles. His tours was so russhy and without any plans. Within our Four night stay three days we were in hotel and at last day after so many raising issues JOHR hurriedly completed our internary, within one day.
Even at the time of departure, there was a chaos. at last moment we were dropped at Sharjah Airport, any how by rushing through heavy traffic.
AGAIN AFTER RETURN FROM THIS MENTAL TORUTURE TOUR FROM COX AND KINGS I FILED A COMPLAIN, SOME LADY JUST ASSURED TO ENQUIRE AND REPORT, BUT SURPRISINGLY FOR ONE MONTH HAS LAPSED THERE IS NO WAY FOUND OUT NOR ANY RESPONSE.
WHENEVER YOU ARE THINKING OF COX AND KINGS JUST KEEP THIS IS MY EXPERIANCE.
Further we stayed at FORTUNE DIEARA HOTEL. To our surprise there are four FORTUNE hotels in DIERA AREA IN DUBAI. We were just struggling to search our hotel, since even JOHR was not aware of which hotel was booked for us.
Another compliant against COX AND KINGS IS THAT, We were assured that it would be GROUP TOUR, but again we were alone. and every day JOHR was engaging sight seeing tour with different groups, perticularly with the Jain families, who hated NON-VEG. Hence due to such non-planned arrangement we were forced to eat VEGETERIAN food, in DUBAI, without our fault.
AGAIN JOHR WAS ONLY LOCAL traveler who was just nothing but making arrangements of cars and vehicles. His tours was so russhy and without any plans. Within our Four night stay three days we were in hotel and at last day after so many raising issues JOHR hurriedly completed our internary, within one day.
Even at the time of departure, there was a chaos. at last moment we were dropped at Sharjah Airport, any how by rushing through heavy traffic.
AGAIN AFTER RETURN FROM THIS MENTAL TORUTURE TOUR FROM COX AND KINGS I FILED A COMPLAIN, SOME LADY JUST ASSURED TO ENQUIRE AND REPORT, BUT SURPRISINGLY FOR ONE MONTH HAS LAPSED THERE IS NO WAY FOUND OUT NOR ANY RESPONSE.
WHENEVER YOU ARE THINKING OF COX AND KINGS JUST KEEP THIS IS MY EXPERIANCE.
It was really hectic trip. Though I was asking COX AND KINGS PEOPLE for giving me all types of help and other information as I was flying overseas first time with my family. I was assured that there will not be tour manager but we will have tour guide, but landing at Sharjah, no one from COX AND KINGS WERE THERE, on the contrary some local traveller JOHR TRAVELS was waiting for us, we found him after long search, since we were not knowing JOHR.
Further we stayed at FORTUNE DIEARA HOTEL. To our surprise there are four FORTUNE hotels in DIERA AREA IN DUBAI. We were just struggling to search our hotel, since even JOHR was not aware of which hotel was booked for us.
Another compliant against COX AND KINGS IS THAT, We were assured that it would be GROUP TOUR, but again we were alone. and every day JOHR was engaging sight seeing tour with different groups, perticularly with the Jain families, who hated NON-VEG. Hence due to such non-planned arrangement we were forced to eat VEGETERIAN food, in DUBAI, without our fault.
AGAIN JOHR WAS ONLY LOCAL traveler who was just nothing but making arrangements of cars and vehicles. His tours was so russhy and without any plans. Within our Four night stay three days we were in hotel and at last day after so many raising issues JOHR hurriedly completed our internary, within one day.
Even at the time of departure, there was a chaos. at last moment we were dropped at Sharjah Airport, any how by rushing through heavy traffic.
AGAIN AFTER RETURN FROM THIS MENTAL TORUTURE TOUR FROM COX AND KINGS I FILED A COMPLAIN, SOME LADY JUST ASSURED TO ENQUIRE AND REPORT, BUT SURPRISINGLY FOR ONE MONTH HAS LAPSED THERE IS NO WAY FOUND OUT NOR ANY RESPONSE.
WHENEVER YOU ARE THINKING OF COX AND KINGS JUST KEEP THIS IS MY EXPERIANCE.
Further we stayed at FORTUNE DIEARA HOTEL. To our surprise there are four FORTUNE hotels in DIERA AREA IN DUBAI. We were just struggling to search our hotel, since even JOHR was not aware of which hotel was booked for us.
Another compliant against COX AND KINGS IS THAT, We were assured that it would be GROUP TOUR, but again we were alone. and every day JOHR was engaging sight seeing tour with different groups, perticularly with the Jain families, who hated NON-VEG. Hence due to such non-planned arrangement we were forced to eat VEGETERIAN food, in DUBAI, without our fault.
AGAIN JOHR WAS ONLY LOCAL traveler who was just nothing but making arrangements of cars and vehicles. His tours was so russhy and without any plans. Within our Four night stay three days we were in hotel and at last day after so many raising issues JOHR hurriedly completed our internary, within one day.
Even at the time of departure, there was a chaos. at last moment we were dropped at Sharjah Airport, any how by rushing through heavy traffic.
AGAIN AFTER RETURN FROM THIS MENTAL TORUTURE TOUR FROM COX AND KINGS I FILED A COMPLAIN, SOME LADY JUST ASSURED TO ENQUIRE AND REPORT, BUT SURPRISINGLY FOR ONE MONTH HAS LAPSED THERE IS NO WAY FOUND OUT NOR ANY RESPONSE.
WHENEVER YOU ARE THINKING OF COX AND KINGS JUST KEEP THIS IS MY EXPERIANCE.
71%
Complaints
380
Pending
0
Resolved
268
+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
Sudipta Dash
[protected]@gmail.com