[Resolved] Cox & Kings India — advance payment for tour booking | |||
The company had asked for advance payment of rs.14000 for booking of our tour package. After making payment we asked for confirmation of our booking but they did not provide us. As it was getting late for us to wait we asked for our refund as we booked somewhere else. Instead of refunding our amount they said they will sue us for the rest of the amount. A guy named suraj was there with whom we had this conversation. We have attached a screenshot of payment made to the company. We want our money back as this is sheer fraud. Manish gulyani Email. [protected]@gmail.com Was this information helpful? | |||
Jan 8, 2019 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Dec 06, 2018 Cox & Kings India Customer Care's response Hi Manish, We are sorry that you had an unpleasant experience. We'd want to get this resolved right away. Please share these details with us on a direct message here, and we will get this resolved. a. Booking reference number b. Booking Location c. Tour Name d. Departure Date e. e-mail address registered at the time of booking Thanks, Team Cox and Kings India | |||
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+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
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