[Resolved] Cox & Kings India — american glimpse (usa packages)

Anil Dhawan 8998

from Atraulia, Uttar Pradesh

Address:

301210

No support!
Fraudulent dealings.
Nothing in india can ever work. Every business is a scam.

The sales agents are professional scammers even contacts you on sunday. After you make the payment it all goes downhill from there.

Do not trust them with anything they says. Once they told me that they will be sending the us visa and sponsorship letter to the us embassy for a tourist visa but then they changed the story again.

None of the numbers work on their website and you can't even get them on the phone when called back.

I might sue them for misleading information and doing fraud.

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Mar 23, 2019

Complaint marked as Resolved

Cox & Kings India customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2019

Cox & Kings India Customer Care's response Dear Guest,

Greetings from Cox and Kings Limited!!!

This is with reference to your feedback posted on consumer complaint forum.

Whilst we are in receipt of your feedback, may we request you to revert with the below mentioned details in order to check and assist you further.

1. Booking Reference number
2. Departure Date
3. Booking Location
4. Name of the Sales officer.

We look forward for your response.

Thanking You.

Regards,
Cox and Kings.
Customer Service Cell

Verified Support

Feb 13, 2019

Cox & Kings India Customer Care's response Hi Anil,
Our apologies. This shouldn't have happened. Let's try and figure a way to resolve this. Can you please send us the following details, and we will help you out:
a. Your Booking reference number
b. Booking Location
c. Tour Name
d. Departure Date
e. e-mail address registered at the time of booking