[Resolved] Cox & Kings India — booking id: 1050614 regarding refund | |||||
As i had book package for hongkong and macau, on 18th november we went to ocean park first of all driver came late to pick and he did't wait for our arrival and went without taking us and for reaching hotel back we have to hire taxi for which we paid fare of hkg $ 300 means rs.2800/- and we informed cox and kings coordinator mr. Tejpratap vishwakarma vaman center, mumbai office but he behaved like dictator and did't give any response and still following with him but did not get any proper reply. As please find the attached voucher of the supplier for the reference. Was this information helpful? | |||||
Jan 9, 2019 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Nov 28, 2018 Cox & Kings India Customer Care's response Hi Dineeshh, We are sorry that you had an unpleasant experience. We'd want to get this resolved right away. Please share these details with us on a direct message here, and we will get this resolved. Booking reference number b. Booking Location c. Tour Name d. Departure Date e. e-mail address registered at the time of booking Verified Support Nov 28, 2018 Cox & Kings India Customer Care's response Hi Dineeshh, Thank you for sharing the details. Rest assured that we will forward it to the concerned team and reach out to you at the earliest. Thanks for your patience. Verified Support Dec 06, 2018 Cox & Kings India Customer Care's response Hi Dineeshh, We believe that our team has got in touch with you and provided the required resolution. Thanking you. Regards, Team Cox and Kings | |||||
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Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
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