[Resolved]  Cox & Kings India — Europe tour

Address:	560050
Website:	www.coxandkings.com

I had booked an Europe tour for my parents for 21 days and 22 nights with Cox and Kings from Bangalore. I had done this booking on January of 2016 for a trip leaving on June 14th 2016. One month back they told us that there are no 21 day europe trips happening at all. This was the first shock, because when in January they put out an advertisement, it mentioned dates for tours every weekend starting from april uptil August. This is the first level of cheating they do. Please keep this in mind when you are booking. They will put this as a disclaimer saying if enough people dont sign up for the trips, it may be cancelled or pre poned. But if they dont have a single trip starting from June. One should not put up a trip list from June to August based on every week. The consumer should be part of the decision making.
Second part of the story is now they are not even sure if they can put us on any other tour. The way they deal with you is to make sure their butts are covered. They dont give a rats butt to what the customer/consumer wants. I would suggest not to consider Cox & Kings. They ride on the fact that, if you wont sign up, there lots of them waiting to sign up. This is not the way a company's attitude should be. Pathertic and lousy service. Feel like taking them to court on these matters. But nor worth my time.