[Resolved] Cox & Kings India — increased the price after my initial advance booking & not responding for emails | |||
Hi team, I have booked, kashmir land only package with cox and kings more than 2 months back. I was given a quote at the time of booking and no one called me after i made initial payment. After i made multiple calls, they asked to pay the remaining amount. But they have increased the amount from initial agreement. I was following up with the same for more than 10 days no response from the team. All team leads, team coaches are in email and none responded for it. Please return back my initial advance if you are not worth to talk and take it forward. My booking: 949622 Tour details: super saver kashmir land only package - summer 2018 Date: 2nd june 2018 to 8th june 2018 Was this information helpful? | |||
Jun 23, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support May 21, 2018 Cox & Kings India Customer Care's response Dear RajiVeda, Greetings from Cox and Kings Limited!! Whilst we acknowledge the receipt of your communication, may we request you to elaborate your concern on [protected]@coxandkings.com along with below-booking details in order to assist you further : a. Booking Location b. e-mail address registered at the time of booking We look forward for your response. Thanking you. Regards, Team Cox and Kings | |||
1 Comment | |||
Comments
Had booked tour from Cox and kings in March, they cancelled the tour with out any feedback, not informing further dates nor refunding money, inspite of several mails and pH calls to them and customer service not responding, requested them to refund paid amount with interest
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