[Resolved]  Cox & Kings India — Irresponsible behaviour of pranab kumar dutta, senior executive, cox and kings, kolkata

Address:Kolkata, West Bengal, 700020

.We are overseas educational consultancy. Please note that we have given a money transfer for one of our student who has to send fees in Bangladesh. We have emailed him all the details but still the transaction has been done in a wrong way. when we called him he said that he did not received any email though we have forwarded the email . We have proof of the same. Even if he doesn't received any email he should have called us and confirm the same rather than doing the transfer from the wrong account. We have face serious issue and even her application got cancelled. Though we are not going to do any transfer further but still we want you to look into this matter and take serious actions.
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Dec 18, 2016
Complaint marked as Resolved 
Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2016
Cox & Kings India Customer Care's response
Hello,

Greetings from Cox and Kings Limited!

Whilst we acknowledge the receipt of the feedback/concern, may we request you to revert with the below booking details in order to assist you further :

a. Booking reference number
b. Booking Location
c. E-mail address and contact number registered at the time of booking

We look forward for your response.

Thanking you.

Regards,
Team Cox and Kings India
Complaint comments 

Comments

Dear Sir,

We are withdrawing this complaint as the issue has been resolved by Pranab

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