[Resolved] Cox & Kings India — ladakh tour (booking id[protected] overcharged charge

Ish19

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411047

We had a trip for Magical Ladakh dated 17-Jun-19 to 24-Jun-19. (Booking Id: 1070840)
It seems we have been overcharged for the same trip considering other people packages.
We paid Rs.39499 per head and other people got the same package in Rs.35000 per head (Delhi To Delhi) although we have booked earlier from them.
We already had a discussion with other people who have done booking before 10 days still they got a package worth Rs.35k per head and the one who got SALE offer also paid 35 k per head. That’s why we have raised the concerns.
It was really cheating for us and bad experience from cox and kings. Also, eternity was changed at run time and as per the package 5k photos will be supposed to take from their side but not even overall 100 photos are taken from your service.
Con & King's customer is not even replying to our queries regarding overcharged. We can money back.

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Aug 1, 2019

Complaint marked as Resolved

Complaint yet not resolved from Cox & King

Cox & Kings India customer support has been notified about the posted complaint.

Jul 29, 2019

Updated by Ish19 This complaint yet not resolved. Cox and King Customer support yet not responded to our queries.No reply from Cox and Kingside.
The way cox and kings works is annoying. The staff sucks to the core. Staff asked millions of time for the amount. As they cheated us no one is replying. They cheated us saying there was no offer at your booking time.
And few trip members had booked the package without offer with 35k only. We need the money back.

Jul 29, 2019

Updated by Ish19 Cox n Kings are cheating ous..To be clear they haven't replied...So please don't make as Resolve.
This is not expected from a reputed traveling organization. In case of the refund not responding thought their tour guide (Abbas and Guddu Puri)has committed company will refund you.
Now no reply from Cox n King...Cheaters...