[Resolved] Cox & Kings India — money not refunded

[Resolved] Cox & Kings India — money not refunded

Z Zuveriya Habshi from Mumbai, Maharashtra

I have made a booking to bali in november and had transfered extra 2000rs ad my total trip expense was 1, 55, 511 but i made a payment of 1, 57, 511. The contact person told us that he will contact the accounts team and make the refund asap. But even after 2months of the trip the payment have not been made. Look into this issue immediately and refund the amount asap +1 photos Was this information helpful? No (0) Yes (0)
Feb 16, 2019 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Jan 11, 2019 Cox & Kings India Customer Care's response Dear Ms. Habshi, Greetings from Cox and Kings Limited!!! This is with reference to your feedback posted on Consumer complaint forum. Whilst we are in receipt of your below email, may we request you to revert with the below mentioned details in order to check and assist you further. 1. Booking Reference number 2. Departure Date 3. Booking Location 4. Name of the Sales officer. We look forward for your response. Thanking You. Regards, Customer Service Cell www.coxandkings.com Verified Support Jan 12, 2019 Cox & Kings India Customer Care's response Hi Zuveriya, We are sorry that you had an unpleasant experience. We'd want to get this resolved right away. Please share these details with us on a direct message here, and we will get this resolved. a. Booking reference number b. Booking Location c. Tour Name d. Departure Date e. e-mail address registered at the time of booking Thanks, Team Cox and Kings
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