[Resolved] Cox & Kings India — my thai visa application | |||
Dear sir, I have applied for thai visa theough barakhamba branch new delhi on 11th july 2018, and the team there have no knowledge, if we ask anything they ask each other and reply. There was no communication from their end. When i called to ask the status they said the embassy have asked for your itr, i as on there mailed them and xalled again to confirm. They confirmed receving the mail again after 2 day when i called they said they have not received the documents after multiple calls they said they have lack of man power so can not update (Is it my fault?) after multiple reminder they said they have processed it (Till now they were arguing for non recipt of mail) then again i called to check the status (Please not even a single call from them) they said it is marked as void and disconnected. Then i again called to confirm they said i don't know who have informed you this your visa is approved you can come and collect the same. Then on friday 20th july i went to collect my passport and got to see void stamp. (Is this the way cox and kings work) and when i called on monday 23rd july 2018 to know why has tgis happened some mr. Rohit was talking rudely, his voice was on the top of the notch and he was not ready to accept his mistake and no apology. I am flying on 30th june and i am not able to reply as well. What shall i do. I will never ever recommend cox and kings to any one. Please help me. Was this information helpful? | |||
Aug 30, 2018 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Jul 30, 2018 Cox & Kings India Customer Care's response Hi, We apologize for the experience, and are taking your feedback extremely seriously. Please share your following contact and booking details via inbox, so we can look into what went wrong. a. Booking reference number b. Booking Location c. Tour Name d. Departure Date e. e-mail address registered at the time of booking Warm regards, Team Cox & Kings India | |||
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