[Resolved]  Cox & Kings India — no email communication from cox and kings

Sir, i (Shrigopal bhattad, aurangabad) have booked europe holiday (Group tour) with cox and kings for 4 people. Tour (Aakarshak europe) will start on 23rd may. Mr. Shirish from aurangabad have made the booking on 17th december 2018.
I am surprised to note that till date there is no e mail communication from the company to us regarding the tour booking and tour information.
I have made a payment of rs 200000 towards cox and kings.
Even the uk visa documents guidance was pathetic. Why there should not be any sort of communication from the company with us?. We have booked europe holiday looking at the brand legacy of cox and kings.
Kindly revert back with satisfactory remark and take appropriate action.
I request you to make our tour experience hasselfree and enjoyable.
Thank you.
Dr. Shrigopal bhattad
[protected]@gmail.com
[protected]
Aurangabad
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Mar 27, 2019
Complaint marked as Resolved 
Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2019
Cox & Kings India Customer Care's response
Hi Shrigopal,
So sorry to hear about your experience. We surely don't want anyone to face such challenges. We'd like to help you out and resolve this for you if you share your Booking reference number.
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