[Resolved] Cox & Kings India — No reversal of visa amount even when services not availed

Aagam Shah

from Mumbai, Maharashtra

Address:	400060
Website:	www.coxandkings.co.in

It has been a long time and I've been continuously reminding your executives for my visa amount(Rs.7200) which has been being promised everytime I call Mr. Kailash Sakhare as it is being processed and will receive it within 2-3 days. It has been more than 6 months to the trip now and I haven't received any detail from your company. Lately, the company executives have also stopped reverting to the complaints. I come from a family of a very reputed lawyer and would kindly like to escalate the matter if the company executives have stopped caring about the same amount. I would like to have your senior company executives to please contact me and fulfill the matter.

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Feb 6, 2017

Complaint marked as Resolved

Cox & Kings India customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2017

Cox & Kings India Customer Care's response Dear Mr. Shah,

Greetings from Cox & Kings Limited !!!

Whilst we acknowledge the receipt of your above concern.

We wish to inform you that the contents of your communication are being looked into and we shall revert to you shortly.

May we request your patience and understanding in the interim period.

Should you require any further assistance please do not hesitate to write to us at [protected]@coxandkings.com.

Thanking you,

Regards,
Manish Gupta
Customer Service Cell
www.coxandkings.com