Cox & Kings India — refund not done

Address:Plot no.218 G2 N1 Cidco Aurangabad, 431003

#cox and kings
I have booked europe trip from cox and kings.
But as my visa got rejected i have canceled trip on 7th of august2019 and i am still waiting for my refund.
As they say it takes 15 working days for refund and now it is almost a month refund not done and still saying next week
No coordination from any staff
Booking agent name:-godfrey dsouza
Savvy gonsalves
Local branch (Aurangabad) shirish sapna hemant.
Not even getting help from customer service department also.
Just they using our money.
Guys be careful while booking with cox and kings
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Cox & Kings India customer support has been notified about the posted complaint.
Sep 09, 2019
Updated by Rohan10051990
#COX AND KINGS
I have booked Europe Trip from COX AND KINGS.
But as my visa got rejected I have canceled trip on 7th of August2019 and I am still waiting for my refund.
As they say it takes 15 working days for refund and now it is almost a month refund not done and still saying NEXT WEEK
No coordination from any staff
Booking Agent Name:-GODFREY DSOUZA
SAVVY GONSALVES
Local Branch(Aurangabad) Shirish Sapna Hemant.
Not even getting help from CUSTOMER SERVICE DEPARTMENT also.
Just they using our money.
Guys be careful while booking with COX AND KINGS.
Verified Support
Sep 09, 2019
Cox & Kings India Customer Care's response
Dear Mr. Rohan,

Greetings from Cox and Kings Limited!!!

This is with reference to your post on consumer complaint site.

May we request you to revert with the below mentioned details in order to check and assist you further.

1. Booking Reference number
2. Departure Date

Should you require any assistance please write to us at [protected]@coxandkings.com

We look forward for your response.

Regards,
Customer Service Team
www.coxandkings.com
Sep 10, 2019
Updated by Rohan10051990
1.Booking Reference No.1107485
2.Departure Date:-9th Sept2019
Sep 10, 2019
Updated by Rohan10051990
I am still waiting for my refund.
Sep 14, 2019
Updated by Rohan10051990
Please update
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