[Resolved] Cox & Kings India — refund of tour amount & compensation - dubai tailor made package - cnk ref no : 2018obt2055541

gangadhara thippaiah

from Karwar, Karnataka

Address:

577204

I went to dubai tour at your services from[protected] to[protected] with my family (Total 3 adult & 1 child with no bed).
1. No itinerary provided by you as per my requirement.
2. You couldn't provide the services as per your commitment based on my requirements.
3. Keep on changing the program.
4. First 2 days of our customized tour was wasted due to your improper planning.

I explained the same to you in my mail to [protected]@coxandkings.com on[protected] with supporting documents & requested for refund with compensation. But, till now, you have not confirmed the same.

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Feb 17, 2019

Complaint marked as Resolved

Cox & Kings India customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2019

Cox & Kings India Customer Care's response Hi Gangadhara,
So sorry about the experience you had to face. We surely don't want anyone to face such challenges. We'd like to help you out and resolve this for you. Can you please share a few details and we'd get to resolving your issue soon.
a. Your Booking reference number
b. Your Booking Location
c. Tour Name
d. Departure Date
e. e-mail address registered at the time of booking