[Resolved] Cox & Kings India — spirits of australia and new zealand | |||
Me and my wife booked the tour to aust and new zealand on 9.12.2018 and paid 80000 inr and visas for both apprvd. After getting mail confirmation on 21.01.2019, that tour shall go 100%, we paid total amount 7, 98000/= the very next day after full amount paid, we were informed that this departure cancelled. After so many complaints and mails we got the payment after deducting visa charges which is no use for us we being senior citizens have been mislead by this co. This company has played a fraud with for which a complaint is being filed with consumer court for our claims Was this information helpful? | |||
Feb 21, 2019 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Verified Support Feb 21, 2019 Cox & Kings India Customer Care's response Dear Guest, Greetings from Cox and Kings Limited!!! This is with reference to your feedback posted on Consumer complaint forum. Whilst we are in receipt of your feedback, may we request you to revert with below mentioned details in order to check and assist you further. 1. Booking Reference number 2. Departure Date 3. Booking Location 4. Name of the Sales officer. We look forward for your response. Thanking You. Regards, Customer Service Cell www.coxandkings.com | |||
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+91 11 2676 8811 [New Delhi]
+91 80 2223 9192 [Bangalore]
+91 44 2836 3000 [Chennai]
Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
1.Booking ref no; 1056818
2. 24 feb 2019 was our departure date
3. Booking location is DELHI
4. Franchise is Sugandha from Indrapuram Gaziabad