[Resolved] Cox & Kings India — wrong invoice provided

[Resolved] Cox & Kings India — wrong invoice provided

S sameer2608 from Pune, Maharashtra

My details incorrectly added on my invoice even if it was pointed out to your executive when making the bookings. The invoice is generated with somebody named as Thorat, when it was actually booked my me. Booking id 1072848. I raised complaint on twitter for providing the correct invoice copy on 3rd May 2019, and still they have not provided me with the actual copy. I did raised concern with their booking executive about my personal information getting shared outside. Screenshot of the email attached. +2 photos Was this information helpful? No (0) Yes (0)
Jul 18, 2019 Complaint marked as Resolved Cox & Kings India customer support has been notified about the posted complaint. Jun 05, 2019 Updated by sameer2608 Twitter complaint screenshot added Jun 05, 2019 Updated by sameer2608 Screenshot- It was clearly pointed not to share my information with somebody else. Verified Support Jun 07, 2019 Cox & Kings India Customer Care's response Hi Sameer, Our apologies. We are already working on your complaint and would request you to give us some more time for the resolution. Jun 10, 2019 Updated by sameer2608 By when can I expect this to be resolved? Jun 22, 2019 Updated by sameer2608 Dear cox and kings, Is there any timelines that I can expect to get this correct? Or as you respond every time, you will need more time?
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