[Resolved] Cpp Assistance Sevices Pvt Ltd — claim for rs 8300/

shivmilan@123

from Kanpur, Uttar Pradesh

Address:	Varanasi, Uttar Pradesh, 221005
Website:	CPPINDIA

We have sent hardcopy of claim form along with other required papers by post on 15/12/2017.in addition to above we have also sent soft copy throuhh mail.no any information recrived from CPP ASSISTANCE SERVICES PVT LTD GURGAON HARYANA TILLNOW. we have
paid rs 2049/ to become a member of cpp scheme. my membership no is IA30055676.we request again to settle the claim.

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Complaint marked as Resolved

Cpp Assistance Sevices Pvt Ltd customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.

Jan 15, 2018

Updated by shivmilan@123 Cpp Assistance Sevices Pvt Ltd Gurgaon — claim for rs8300/

1 Review
Sh [protected]@123 on Jan 6, 2018
Mark as Resolved

We have sent hardcopy of claim form along with other required papers by post on 15/12/2017.in addition to above we have also sent soft copy throuhh mail.no any information recrived from CPP ASSISTANCE SERVICES PVT LTD GURGAON HARYANA TILLNOW. we have
paid rs 2049/ to become a member of cpp scheme. my membership no is IA30055676.we request again to settle the claim.

We have paid
rs 2049 for membership of CPP SCHEME NO IA 3055676 but now claim for rs 8300 not settled tillnow.

Verified Support

Feb 07, 2018

CPP Group India Customer Care's response Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership IA3055676, but we have been unable to do so.

We would request you to contact us on our 24 hours helpline numbers[protected]toll-free) or[protected]please prefix city STD code) for any assistance.

Assuring you of our best services at all times.

Regards,
CPP Team

Feb 12, 2018

Updated by shivmilan@123 MORE THAN TWO MONTHS PASSED AND WE HAD PAID 2049 TO GET MEMBERSHIP IA3055676. CLAIM IS NOT SETTLED BY YOU TILLNOW.

Verified Support

Feb 13, 2018

CPP Group India Customer Care's response Dear Customer,

This communication is with reference to our discussion on 13/02/2018 for your membership IA3055676.

We wish to inform you that your claim is pending with the insurance partner due to non submission of the following documents.

• Non reversal letter from bank mentioning that bank has held the customer liable to pay for disputed transaction
• Police FIR

We would request you to send the pending documents on our email address [protected]@cppindia.com and we will send the documents for claim processing to our insurance partner on priority.

Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team

Feb 17, 2018

Updated by shivmilan@123 WE HADPAID RS 2049 FOR TAKINGMEMBERSHIP IA3055676 AND TWO MONTHS PASSED BU CLAIM FOR RS 8300 NOT SETTLED TILLNOW .WE HAVE SUBMITTED ALL PAPERS TO CPP ON 15.12.2017 AND 22.01.2018

Verified Support

Mar 01, 2018

CPP Group India Customer Care's response Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership IA3055676, however, we have not been able to connect with you.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for your query related to CPP Card Protection Plan.

Assuring you of our best services at all times.

Regards,
CPP Team

Mar 02, 2018

Updated by shivmilan@123 MORE THAN TWO MONTHS PASSED BUT CLAIM FOR 8300 NOT SETTLED BY CPP ASSISTANCE SERVICES PVT LTD GURGAON

Mar 02, 2018

Updated by shivmilan@123 MORE THAN TWO MONGHS PASSED BUT CLAIM FOR 8300 NOT SETTLED BY CPP

Verified Support

Mar 16, 2018

CPP Group India Customer Care's response Dear Customer,

This communication is with reference to our discussion on 15/03/2018 for your membership IA3055676.

We wish to inform you that your claim is pending with the insurance partner due to non submission of the following documents.

• Police FIR

We would request you to send the pending documents on our email address [protected]@cppindia.com and we will send the documents for claim processing to our insurance partner on priority.

Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team

Apr 07, 2018

Updated by shivmilan@123 more than three months passed but claim not settled tillnow.

Verified Support

Apr 17, 2018

CPP Group India Customer Care's response Dear Customer,

This communication is with reference to our discussion on 17/04/2018 for your membership IA3055676.

We wish to inform you that your claim is pending with the insurance partner due to non submission of the following document.

• Police FIR

We would request you to send the pending documents on our email address [protected]@cppindia.com and we will send the documents for claim processing to our insurance partner on priority.

Please note that this is a mandatory document for claim processing.

Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team

Apr 18, 2018

Updated by shivmilan@123 CPP ASSISTANCE SERVICES PVT LTD DID NOT ADMIT THE CLAIM FOR 8300/

Verified Support

Apr 30, 2018

CPP Group India Customer Care's response Dear Customer,

This communication is with reference to our discussion on 20/04/2018 for your membership IA3055676.

We wish to inform you that your claim is pending with the insurance partner due to non submission of the following document.

• Police FIR

We would request you to send the pending documents on our email address [protected]@cppindia.com and we will send the documents for claim processing to our insurance partner on priority.

Please note that this is a mandatory document for claim processing.

Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team

May 05, 2018

Updated by shivmilan@123 More than five months passed but CPP ASSISTANCE SERVICES PVT LTD DID NOT ADMIT THE CLAIM FOR 8300/

Verified Support

May 15, 2018

CPP Group India Customer Care's response Dear Customer,

This communication is with reference to our discussion on 12/05/2018 for your membership IA3055676.

We wish to inform you that your claim is pending with the insurance partner due to non submission of the following documents.

• Police FIR

We would request you to send the pending documents on our email address [protected]@cppindia.com and we will send the documets for claim processing to our insurance partner on priority.

Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team