[Resolved]  CPP Group India — cancel cpp fonesafe classic membership

Address:Kozhikode, Kerala, 673308

My name is muhammed hisham t, i was bought a smartphone from flipkart using bajaj finserv emi card. After, i got a congratulation message attached with a link. I just clicked the link for knowing what was that... it was an insurance policy related things. Accidently i had agreed on cpp group fonesafe insurance. so i mailed and complained cpp group india to cancel my mobile insurance. They have replied me that the insurance couldn't be cancelled. The insurance fee is rs. 1104. I again send a mail saying i don't want insurance, pls cancel it. But didn't get any replay.

Somehow the insurance is cancelled after some days. But i took a courier from cpp group india, welcoming to fonesafe classic plan and fee rs.1849. And given a membership number im1688709. It's all about without my permission, i didn't apply for that. What the bloody hell is that..!! I don't want this membership please cancel that classic fonesafe policy.

They have taken first emi rs. 276. Please do cancel that membership and retun rs. 276.
Membership no: im1688709
I really don't want any membership and insurance policy. Please cancel it.

thanking you.
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Oct 16, 2018
Complaint marked as Resolved 
CPP Group India customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2018
CPP Group India Customer Care's response
Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership IM1688709, however, we have not been able to connect with you.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

Assuring you of our best services at all times.

Regards,
CPP Team
Sep 10, 2018
Updated by Muhammed Hisham thiruvana
Pls cancel my membership
Verified Support
Sep 13, 2018
CPP Group India Customer Care's response
Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership IM1688709, however, we have not been able to connect with you.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

Assuring you of our best services at all times.

Regards,
CPP Team
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