I brought a refrigerator on august using bajaj finserv. Without my knowledge, bfl added me in cpp asset care. I wanted to cancel the same asap. I am sharing the policy details. Please do the needful. I called cpp customer care but the customer support engineer redirected me to bfl.
Membership no: ac1650147 against invoice no:b1799
Which having a start date of 28/8/18
Please contact me
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Complaint marked as Resolved
CPP Group India customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2018
CPP Group India Customer Care's response Dear Customer,
We have tried to contact you on the contact numbers registered with us for your membership AC1650147, however, we have not been able to connect with you.
Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.
It's 4 Sir it has been now 4 months still the policy money haven't received in my account my grandmother is serious i need money for the bill or else I need to go to consumer courrt and local police and and press also. Krishna kachi [protected]|[protected]
Show quoted text completely done still money not got
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Show quoted text completely done still money not got
This communication is with reference to our discussion on 01/11/2018 for your membership IM0721312.
We hope that your query related to CPP has been successfully resolved.
Please feel free to contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for any further assistance.
Assuring you of our best services at all times.
Regards,
CPP Team