[Resolved] CPP Group India — cpp india cpp india is a fraud/ embezzle - enrolled me & debited my card without my approval, now refuses to refund | |||
This is alok sharma from noida. This happened today when i got msg. Membership no. Given to me is ia4105144. I saw an entry for rs 2049 in my statement for the card number xxxx xxxx xxxx xxxx for cpp protection. I would like to mention that i have never registered for this service and i am very shocked to see that amount could be debited from my card without my consent/approval. I have called up their customer service number and they said that they can not provide refund as per the policy. I am very shocked from this treatment, how can somebody just charge any amount from my card without my approval and then refuse to refund it. They got details from sbi credit card dept. And enrolled me and debited my card with the charges. They said that they will send me a welcome kit. I would like to cancel this at this very instant. I even asked them for any official proof that they might have for my consent/ approval to register for this service, but they said that they do not have the authority for the same. How can a corporate not take responsibility for their action. This is the way they intend to run their business by embezzling money from random people and then refusing to refund it, i am going to raise this in the appropriate platforms and forums and make sure their fraud gets noticed by the common public. Please in the future beware of any phone calls from cpp, claiming to provide insurance, even if you decline, they will still register you for that service, keep checking your statements very carefully for any such entries. Was this information helpful? | |||
Jun 13, 2018 Complaint marked as Resolved CPP Group India customer support has been notified about the posted complaint. Verified Support May 08, 2018 CPP Group India Customer Care's response Dear Customer, This communication is with reference to our discussion on 07/05/2018 for your membership IA4105144. We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance. Assuring you of our best services at all times. Regards, CPP Team | |||
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