[Resolved] CPP Group India — executive miss guide me.. he told me cpp service in 12 installment but he schedule this in 3 month installment

rahul-against-uintech

from Delhi, Delhi

Address:

a16 infogain ind Pvt LTD sector 60, Gautam Buddh Nagar, Uttar Pradesh, 201301

Executive miss guide me.. He tolled me cpp service in 12 installment but he scehdule this in 3 month installment.. And after this service start he never call me for service assistance. From 30 may they start my service and till know i don't get any hard copy which he tolled that hardcopy will receive in 14 days.. By chance i check mail then i see mail in span box when i see my service activated... It waist 1 month of service till now i didn't not able to register my cards... I tried to call on tall free no but not getting response.. I used my username and password which i get through mail but my account got lock because i don't know the actually what to fill in there fields so i tried many time thats why my account got lock.. I want solution or cancel my service...

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Aug 27, 2019

Complaint marked as Resolved

CPP Group India customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2019

CPP Group India Customer Care's response Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

Jun 29, 2019

Updated by rahul-against-uintech Membership No IA7084238
Contact no: [protected]

Jul 01, 2019

Updated by rahul-against-uintech Not getting any response till now...

Verified Support

Jul 03, 2019

CPP Group India Customer Care's response Dear Customer,

This communication is with reference to our discussion on 2/7/2019 for your membership IA7084238.

We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team

Jul 03, 2019

Updated by rahul-against-uintech No they only help me to add my card details...they don't discuss about froud which happens with me and 1 month lost of service, service is started from 30 may and they assist me on 2 July ...now I can use 11 month of service only...

Verified Support

Jul 25, 2019

CPP Group India Customer Care's response Dear Customer,

We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team