[Resolved]  CPP Group India — not received my claim since 3 months

My membership i'd is im 1023283
My claim number is 3719891

I have registered my claim on august 13 2018. And submitted all the documents.
As per contract all claim are processed within 28 working days.
I called customer care many times regarding my claim.. But they have only one answer "claim is under process".
I am fed-up with this. I have asked them to give me a valid answer about delayed my claim.
It's the worst customer service i ever came across. Its my request to settle my claim as soon as possible.

Thanks

Sunil kumar srivastav
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Jan 15, 2019
Complaint marked as Resolved 
CPP Group India customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
CPP Group India Customer Care's response
"Dear Customer,

We have tried to contact you on the registered number for your membership IM1023283 however, we have not been able to connect with you.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for your query related to CPP Card Protection Plan.

Assuring you of our best services at all times.

Regards,
CPP Team
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