[Resolved]  Craftslore — they are not return my money back after send the parcel to them

Address:A1 , Neela , Kiran Rashmi Neela society , prem Nagar, behind zunka Bhakar , Borivali West. 400092. Jiya 9619797026., Mumbai City, Maharashtra, 400092
Website:instagram.com/craftslore

I ordered a dress from the craftslore (Instagram site) run by jiya, phn no[protected] and its price is 2000 rs through whatsapp and instagram and paid cash to them. As i got the parcel the product quality is so cheap. So i told them i don't want to keep this product. They told me send the parcel back to them and in exchange i can order some other dress from there site. I send the parcel back to them on 5 th march itself n send recipt also. After that i countiously message them but they won't reply for next the15 days. Then i told them i'm going to make complaint against them they replied and told me choose another dress from their site but i don't want to buy any thing from as they not replying until i warned them. After that also they not replying me properly n whenever they replied i told me to choose the dress. After arguing about a month i'm agree with them opt for another dress n now they told me choose something lesser than the 2000 (Ie cost of privious dress) otherwise i have to pay extra 1000 rs to them. I already paid 2000 rs to them and the courier charges is also paid by me. I am really frusted with them they not giving my money back n continuously asked for the choose the lesser price dress.
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Apr 5, 2019
Complaint marked as Resolved 
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    A1 , Neela , Kiran Rashmi Neela society , prem Nagar, behind zunka Bhakar , Borivali West. 400092. Jiya 9619797026., Mumbai
    Maharashtra
    India
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