Craftslore
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Craftslore Complaints & Reviews

B
from Siliguri, West Bengal
Oct 24, 2023
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Suits

Ordered 2 piece of suits worth rs 4100/- but once payment confirmed, they stop replying nor call. I want my refund...
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A
Aleena Susan Rajan
Jul 24, 2021
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Bought a product but did not receive it.

Website:instagram.com/craftsloree?utm_medium=copy_link

I bought a saree but did not receive it. I had asked for cancellation and refund but they are not responding. I need my money back....
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Always late in responding. now stopped relying as well. ordered a dress on 21st June and there is no update on it ever since. Have been asking and no reply at all. No respect towards customers...
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T
tejashree sindhe
May 25, 2021
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No response and no product delivery

I have ordered a dress from this store for ₹2000 and its been a month now neither I am getting response nor dress...
Such a worst store ever I have seen......
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K
Kavya Das
May 24, 2021
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Did respond

Website:craftslore

I ordered a anarkali and i paid it online but i didnt got any respond after that . and i messages them in watsapp too for the tracking id but i didnt got any reposnse . i orderd the dress in instagram...
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G
Gayatri Bangera
from Mumbai, Maharashtra
May 22, 2021
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Not received the product.... payment done online

I had ordered my dress on 15th May.. They asked to do the payment online as they they are ensuring safety measures due to covid ... now I m not finding that page on Instagram nor they are replying on answering call ...
Below is the contact no of craftslore:
[protected]
[protected]...
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A
Advocate Sartaj Shaikh
May 12, 2021
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Fake dress/product sent

Address:A-1, Neela, Kiran Rashmi Neela Society. prem Nagar, Prem Nagar, Borivali West, Mumbai, Maharashtra 400092
Website:Craftslore Instgram

I ordered a black embroidered Anarkali on29th April 2021 of Rs. 1649 which was delivered during lockdown and the quality was very cheap . i contacted Craftslore and i got a reply as under:

"NO REFUNDS. However, We have an easy exchange procedure 1. Ship the old product back to our address within three days of recieving the product by DTDC courier 2. Send us a courier receipt picture of dtdc of the product sent back by you through...
+3 photos
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S
Simmidcosta
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Did not deliver

I ordered my lehnga in March 2020 and paid in advance in full. After which lockdown happened and they said to msg after lockdown which I did and since then they are not replying to any of my msg. They said they will not refund me the money. But it’s been a year my lehnga is not delivered. They are scammers....
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Website:Craftslore

I ordered 1700 cloth and they sent me pathetic cloth and when I asked for refund they denied it. They said we can exchange and they are seeking for 150 rs more. This is fraud clothing company please stop this sight...
+3 photos
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A
anchalkapoor
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I have not received my lehenga

Website:instagram.com/craftslore?igshid=1kt93wv7hi7pi

Hi, I have ordered a lehanga from craftslore and they asked me to pay for online payment for an extra discount I paid them 1950 for that but have not received my parcel yet and they have shared the fake tracking details as well.
Now they are not responding my msgs please ban such pages where these people are irritating their customers by not responding and making fraud by taking their money....
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M
Monupc
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Product lehenga

Address:A1 neela building, Koran rashmi neela society , prem nagar opp havmor I’ve cream, borivali west , Mumbai Maharashtra 400092, india

I order if a lehanga worth’s Rs 2550 . They sent me a suit of 1900 rs . When I asked them to exchange they didn’t reply. I have texted them many time but no rply from them....
+1 photos
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H
Huda Turiya
from Mumbai, Maharashtra
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Cheap Material

Address:Delhi
Website:FOR ORDERS: DM OR WHATSAPP on ⬇️9653631886 wa.me/message/C6NCHHXPTQIXA1=919653631886

I ordered a lehenga from craftslore on instagram they showed something different and we got completely another picture of it i made opening video they are not even bother after we send defective materail received on opening video no cordination on whatsapp Being online they dont reply
do not buy kitna bhi badhiya chez kyu na ho...
+1 photos
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N
Neha Zodish
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Craftslore

Address:New Delhi

Did not receive my order. It has been a long time. They dont answer the call or reply to the messages. Such a horrible costumer service. I ordered dress from instagram named as craftslore....
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A
aasritha kotha
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Cheap quality clothes

Website:Craftslore

I have ordered a dress & i recieved an absolutely cheap quality dress & they are not even replying back for exchange ! Never buy a dress from them!...
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S
Shwetatmar
from Delhi, Delhi
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Not accepting return

I've ordered a dress from craftslore. I got the dress but it is of different material what i was told about. They've told that the dress will be same as describe in the photo. Now I want to return the dress and easy return policy was mentioned. I've been asking them for return process but I'm not getting any revert. I text them on what's app, their number is either switched off or busy, they're not picking up what's app call and even I've...
+4 photos
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A
Ananya Naik 2001
from Powai, Maharashtra
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Anarkali

Address:Kaveri A 201,Greater Sambalpur, Baraipali, Sambalpur

I paid for a blue ruffle anarkali but receivrd a really different and cheap one now they are not placing my exchange order and not even replying...
+1 photos
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Website:Craftslore

I ordered a dress on 21st july till date i didn't get my order... I don't know what they are doing and not even a proper response just a fraud page... I am from tamil nadu... Wat is their frame is it will reach in 7 working days kindly block their buisness......
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M
Mounika Vaddepally
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Product

Website:Craftslore instagram

I ordered a dress in craftlore instagram, i paid the money also but still i didn't get my order or money back. I had texted them last night that i want the order or cash back but they didn't respond.whenever i ask they are telling that it is on the way. It's been more than 10 days I have ordered, and they told me that i will get my order within 7 working days...
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S
simanti chaudhri
from Mumbai, Maharashtra
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refused to refund money

Address:A1 , Neela , Kiran Rashmi Neela society , prem Nagar, behind zunka Bhakar , Borivali West. 400092. Jiya 9619797026., Mumbai Mumbai City District Maharashtra India, Mumbai City, Maharashtra

I ordered 1 dress from craftslore instagram site. The product that i have received was very cheap quality material. They didn't agree to refund the money. So i asked for exchange but didn't get any response from them. This supplier usually prefers dealing on whats app only. I paid amount via google pay and got confirmation of payment n order on whats app only. I tried to connect on call with them but they don't respond to calls....
+2 photos
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M
MasaniMV
from Mumbai, Maharashtra
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cheap & defective product

Address:Mumbai City, Maharashtra, 400002

My daughter bought unstitched dress from this seller after looking at the photo displayed by craftslore on instagram.
After which the product received was defective and of a cheap quality. The seller usually deals on whats app number - [protected]. On informing them about the product they say there is no refund. It seems the seller is fraud.
How can we take strict action against such seller so that she doesn't trap any more innocent...
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N
Nidhi006
from Gurgaon, Haryana
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received a different and totally cheap product

Address:Neela Prem Nagar, Mumbai City, Maharashtra, 400092
Website:Craftslore (Instagram Page)

I ordered a lehenga from craftslore (Instagram page) worth rs 1650, a grey ruffle lehenga and i was delivered a cheap dark pink cheap silk lehenga.
Now neither they are picking up calls nor replying to the messages.
Phone no. Of the seller: [protected]
Details of the company from which it came:
Instagram, a1, neela prem nagar,
Mumbai, 400092, in
Fraud seller not replying even after sending in correct...
+4 photos
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U
Umayadav1909
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they are not return my money back after send the parcel to them

Address:A1 , Neela , Kiran Rashmi Neela society , prem Nagar, behind zunka Bhakar , Borivali West. 400092. Jiya 9619797026., Mumbai City, Maharashtra, 400092
Website:instagram.com/craftslore

I ordered a dress from the craftslore (Instagram site) run by jiya, phn no[protected] and its price is 2000 rs through whatsapp and instagram and paid cash to them. As i got the parcel the product quality is so cheap. So i told them i don't want to keep this product. They told me send the parcel back to them and in exchange i can order some other dress from there site. I send the parcel back to them on 5 th march itself n send recipt also....
+9 photos
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