Credit Information Bureau India [CIBIL] — clear overdue in my cibil

Address:S-22/A, sunder block, shakur pur delhi-110092, New Delhi, Delhi, 110092
Website:www.cibil.com

Hi i am hitesh nimrani s/o manoj kumar nimrani r/o - s-22/a sunder block shakur pur delhi-110092. I have a compliant regarding a credit card of city bank.in my cibil it shows an overdue of rs. 8, 163/- & current balance of rs.22, 615/- for that i already paid an amount of rs.22, 000/- by neft on (21/09/2019). So plz correct my cibil and update it as soon as possible.
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I have no overdue or pending loan from long time still 2 cative accounts & over due is shown in my cibil report by syndicate & kotak why this is happening why report is not updated as it has been more than 6month & year now.

Is thsi a bank falt that they are not uppdating cibil where is the gap as this is effecting my credit score

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