[Resolved] Croma (Infiniti Retail Ltd) — delay in installation | |
Good Evening Sir/ Miss!
I have made a booking of croma A/C (model no- CRAC1184, CRAC11 85 with a invoice no. SCF02A[protected] mentioned in Warranty Card) by making down payment on 7june and got delivery on 8june at about 3pm. After delivery I have received a sms that installation of the a/c will be done within 48hr of the delivery time.
But I am sorry to mention that, 48hr has already over and a/c is still lying in my home for installation. I have made three calls at the service centre but till now, nothing has been done expect promises.
Kindly advice, what I can do in this regard.
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Aug 7, 2021 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Customer,
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We have escalated this issue to the concerned team and we will get back with the closure soon.
Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma