[Resolved] Croma — "Product Not delivered even after 3 weeks of Payment & Unethical Behaviour" | |||
We purchased a Aquaguard water purifier and Microwave Owen on 15th August. We have not received the delivery the Microwave oven yet. We spoke to 1800 customer care, the store manager Narendran all of them said will get back however we have not received any proper response on when will receive the product from Croma yet. We have done many follow-ups with the Manager Narendran and customer care however we are being failed on every attempt. It’s very humiliating to keep following up for a product that we have paid 3 weeks back. Bill # SLF02A[protected]. Please help us to get the product delivered ASAP or refund the money, as we are running out of patience with Croma's Lousy, Pathetic customer services. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 28, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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3 Comments | |||
Comments
Dear Deepa Hazarika, ,
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Dear Deepa Hazarika,
Thank you for your feedback.
At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.
If you wish to get in touch with us for any purpose, please feel free to call us on[protected] or just SMS <CROMA> to 56677 and we will call you back.
Thank you,
Team Croma
Thank you for your feedback.
At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.
If you wish to get in touch with us for any purpose, please feel free to call us on[protected] or just SMS <CROMA> to 56677 and we will call you back.
Thank you,
Team Croma
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Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma