[Resolved] Croma — Samsung LED TV, 40 inches | |||
I had booked a Samsung LED TV with details as follows: LED 102cms 40JU6470 on 24th Nov'2015 with an advance of Rs 15112.20p with a commitment to deliver the same on 10thDec2015. We are yet to get the delivery of the same. Whenever your Cust. Care is contacted, we get the same reply that we will be updated. Last time we were told that the TV will be delivered on[protected], positively but we have not received. All my electronic items have been purchased from Croma, Mulund West but never have I experienced such bad and shabby response. Customer service at Croma has detoriated very much. I will re -think before buying anything from Croma again. Vijaykumar Mob [protected] Was this information helpful? | |||
May 26, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 20, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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 2 Comments | |||
Comments
Dear Vijay,
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Trust your complaint with Croma has been resolved.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.
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